Solutions Engineer
New
M
MeshFintech Crypto
United States - RemoteFull-TimeMiddle
Salary170,000 - 225,000 USD per year
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Job Details
- Experience
- 2-5 years
- Required Skills
- BlockchainRESTful APIsDatadog
Requirements
- Bachelor's degree in Computer Science, Data, or equivalent work experience.
- 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent.
- Experience in a startup environment.
- Strong interpersonal and communication skills.
- Demonstrated technical knowledge, use and troubleshooting skills with APIs.
- Ability to manage multiple projects simultaneously.
- Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations.
- Technical skills: Coding, API/SDK, and AI (Claude/Codex), /automation experience.
- Familiarity with API management tools, SDK’s, and demo software like Coast is a plus.
Responsibilities
- Serve as solutions/sales engineer, building strong customer relationships and trust with prospect and customers to drive rapid implementation and adoption
- Design and implement solutions for pre-sales, including analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation timelines
- Optimize tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to enhance internal workflows, improve ease of closing deals, handling customer objections/questions, and elevate customer experience
- Guide customer business and technical teams on SDK and API implementation best practices to significantly reduce timelines and facilitate broader platform rollouts
- Triage and resolve technical issues between prospects/customers and internal
- Travel occasionally (approximately once monthly) for strategic customers, company meetings, or industry events
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