Bilingual Patient Care Coordinator - Integrated Medicine
W
Winning AssistantsIntegrative Medicine
Mexico. Colombia. Argentina. Nicaragua. El Salvador. Venezuela, Bolivarian Republic of, 8:30 AM – 5:30 PM EDTFull-Time
Salary6 - 7 USD per hour
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Job Details
- Languages
- English, Spanish
- Required Skills
- Microsoft Excel
Requirements
- Bilingual proficiency in English and Spanish (speaking and writing).
- Prior experience in healthcare administration.
- Proven experience with medical scheduling.
- Experience using Electronic Medical Record (EMR) systems.
- Ability to provide NBI Clearance or local police clearance.
- High-speed internet connection (minimum 25 Mbps).
- Reliable laptop or desktop computer with noise-canceling headset and webcam.
- Available to work Monday to Friday, 8:30 AM – 5:30 PM EDT.
- Strong problem-solving and critical thinking skills.
- Attention to detail and professional communication style.
Responsibilities
- Answer inbound patient calls promptly and professionally for intake, follow-ups, and coordination.
- Schedule, reschedule, and confirm patient appointments using EMR systems.
- Perform insurance verification and eligibility checks as needed.
- Maintain accurate, confidential patient documentation and insurance records.
- Assist with email management and daily front desk administrative tasks.
- Identify and communicate workflow improvements to support practice operations.
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