Bilingual v10 Apex Performance Specialist
New
Australia, Canada, Ireland, New Zealand, United Kingdom, United StatesFull-Time
SalaryCompetitive annual base salary; Attractive referral bonuses
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Job Details
- Languages
- French and English
- Required Skills
- Account ManagementCRMChange Management
Requirements
- Fluency in French and English.
- Post-secondary education in Business, Technology, or a related field, or equivalent experience.
- Strong interpersonal and relationship-building skills with the ability to influence dealership leadership.
- Proven consultative sales experience.
- Customer-first mindset focused on problem-solving and delivering long-term value.
- Confidence in leading strategic business discussions and recommending solutions.
- Ability to work in a high-volume, goal-driven environment.
- Experience supporting customers through change management.
- PBS or relevant Dealership Management System (DMS) industry experience is preferred.
- Must possess a valid passport and full driver’s license.
Responsibilities
- Contact existing customers to introduce the v10 Apex upgrade and business opportunities.
- Lead structured discovery conversations to identify workflow gaps and operational efficiencies.
- Identify PBS products that align with dealership business goals to improve performance and profitability.
- Present targeted workflow redeployment solutions based on specific dealership needs.
- Maintain long-term relationships to strengthen customer retention and product reliance.
- Present the value of coaching on product functionality and process improvement.
- Build urgency and alignment around v10 Apex adoption using a consultative selling methodology.
- Partner with delivery, training, and account teams to manage transitions from sale to execution.
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