Resource Innovations

👥 251-500 Information Services Consulting Environmental Consulting Information Technology Energy💼 Private Company

Resource Innovations is a women-led energy transformation firm dedicated to creating affordable and accessible clean energy solutions. Focused on climate change, equity, innovation, and maximizing impact, RI guides utilities through complex challenges in the energy sector.

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Jobs at this company:

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🔥 Manager, Customer Service and Rebate Processing

Posted 6 days ago

📍 United States

🔍 Energy transformation

🔧 Requirements

4+ years supervisory experience (can include management of direct reports, team goals, group delivery)
3+ years Project/Program Management experience
2+ years of experience implementing/planning technology solutions to achieve efficiency within an organization
2+ years direct interface with clients (can be in a business development, program implementation or account management setting)
Intermediate to Advanced Microsoft Excel skills (pivot tables, LookUps, Index/Match, Charts/Graphs)
2+ years of experience with call center technologies (IVR, call routing, call tracking, WFO)
2+ years of experience with processing/fulfillment technologies (Oracle, iEnergy or equivalent)
Proven experience establishing large scale culture initiatives
Proven experience establishing large scale performance measurements that translate to expansion of services with existing clients or the acquisition of new clients

💡 Responsibilities

Manages a team of 5-8 customer service and processing agents and 2 coordinators
Responsible for tracking of KPIs of team members
Responsible for tracking and problem-solving overall program deliverables, schedules and milestones for rebate fulfillment and customer service delivery programs across multiple utilities
Ensures all processing queues meet 1 day processing and 95% service level expectations
Coordinates overall processing between intake of applications, processing, batching, incentive fulfillment, and fulfillment follow up
Serves as the client facing point of contact for assigned programs and during major performance remediations, including strategy and resolution of remediation steps
Leads problem resolution activities, including working with colleagues and across teams
Analyzes and identifies required staffing and attrition impacts to ensure that all department KPIs are met and within established budgets
Nurtures and strengthens the culture within the Client Services team, including recognition, accountability, and development programs
Ensures technologies enhance and improve overall service offerings
Partners with Account Management, Reporting, Recruiting, Training and Continuous Improvement teams
Supports and develops Project Analysts through leadership training, performance management, professional development
Assists with business development initiatives, including but not limited to, proposal content review, best and final preparation, and presentation
Responsible for Client Services delivery direct costs, overhead spend, recognition budgets, labor expenses
Other duties as assigned

Posted 6 days ago

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🔥 Principal, Energy Efficiency Policy

Posted 10 days ago

📍 United States

🔍 Energy Efficiency

🔧 Requirements

Minimum of 10 years' experience conducting energy efficiency policy work, or similar experiences
Bachelor's Degree in related field; experience in lieu of degree acceptable
Proven ability to get deliverables produced in a timely and quality manner
Exceptional written communication skills, including the ability to simplify complex material.
Demonstrated research ability
Interest in sustainability and passionate about making a meaningful impact on the environment.
CA policy knowledge related to energy efficiency and decarbonization is a strong preference

💡 Responsibilities

Oversees policy strategy for the CalMTA program.
Monitors and tracks policy developments through legislative and state regulatory proceedings, the DOE (Department of Energy) and other venues to ensure effective energy efficiency program development and implementation.
Tracks the ecosystem of all energy efficiency programs and their evolution in California
Disseminates policy information and intelligence internally to develop improved energy efficiency programs.
Builds and strengthens relationships with key agency personnel and stakeholder groups along with our stakeholder engagement team
Executes research on questions pertaining to policy decisions and their impact on programs
Assists in message development and presentation materials
Represents Resource Innovations and CalMTA in various policy forums if needed
Develops and supports regulatory filings with the CPUC.
Actively participates in program leadership meetings
Other duties as assigned.

Posted 10 days ago

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🔥 Energy Efficiency Engineering Lead

Posted 10 days ago

📍 United States

🧭 Full-Time

🔍 Energy Efficiency

🔧 Requirements

5+ years project engineer experience with the energy efficiency industry in California
Understanding of California EE policy landscape and project implementation experience in custom and meter-based projects is a must.
Must have a valid U.S. driver’s license with a good driving record and a personal vehicle to visit customer sites.
Must be able and willing to travel locally up to 20%.
Strong proficiency with oral communication, writing, and analytical skills.
Proficient in Microsoft Office suite.
Efficient in open-source tools for data analysis and model preparation.

💡 Responsibilities

Supports implementation prescriptive, custom and meter-based energy efficiency projects in adherence to PA and CPUC guidelines.
Conducts energy analysis for projects at medium to large commercial (high-tech, biotech, labs, healthcare, private institutions etc.) facilities to identify and recommend energy efficiency improvements in a variety of facility energy using systems (lighting, HVAC, compressed air, refrigeration, process heating, motors, central plant, boiler plant, pumping, fuel substitution etc.)
Be the primary point of contact with customers on technical side and join calls with clients to discuss projects with technical details as needed.
Writes technical reports (PFS, IR) summarizing results from energy assessments to quantify project economics (energy savings, cost savings, project cost, potential incentive, simple payback, etc.)
Conducts measurement and verification (M&V) site visits to establish facility energy usage patterns, identify potential energy savings opportunities, and verify installation of energy savings projects. M&V tasks may include installing field monitoring equipment / data loggers, collecting BAS trend data, completing functional performance tests, obtaining BAS screenshots and equipment photos, and discussing project implementation with the customer and contractor
Prepare regression models for meter-based projects, prepare M&V plan for projects etc.
Communicates, coordinates, and assists project stakeholders and participants including program staff, contractors, and utility customers to help ensure customers are maximizing the benefits of utility programs.
Delivers professional, high-quality services and builds a quick rapport with utility customers.
Completes high-quality deliverables that demonstrate technical excellence, objectivity, and clarity while maintaining project budgets and schedules

Posted 10 days ago

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🔥 Energy Engineer

Posted 10 days ago

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🔥 Solution Delivery Consultant

Posted 10 days ago

📍 United States

🔍 Energy Transformation

🔧 Requirements

5+ years’ experience in project management, program management, customer service, contracting, accounting, or other business operations functions
Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Process-oriented with a focus on streamlining workflows and improving efficiency.
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
Effective under pressure, able to meet deadlines while adapting to shifting priorities and evolving business needs.
Strong Microsoft Office skills including strong Microsoft Excel skills including the ability to create pivot tables, write formulas, and create well-formatted charts and tables.
Experience developing spreadsheets and systems for tracking and/or analyzing financial performance or other operational activities.
Good communication skills both written and verbal

💡 Responsibilities

Supports the program call center in scheduling and coordinating any installations, maintenance, replacement, removal and/or inspection of thermostats in residential homes.
Develops and maintains budget tracking spreadsheets
Provides internal support for ad hoc budget updates/reports
Obtains, tracks, and processes invoices from RI subs, submitting them for payment, and tracking subcontractor budgets relative to funding
Manages invoicing/billing and tracks program budgets
Develops and maintains accurate and timely reporting
Assists with coordinating in-field outreach event planning
Manages program email inbox
Writes and maintains procedural documentation in support of the Program Manager
Support other functions of the operations team, which can include organizing meetings and files, or assisting with marketing campaign initiatives, as needed
Provides operational support for members of the broader team ranging from reporting and spreadsheet analysis to general administrative support requests
Other duties as assigned

Posted 10 days ago

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🔥 Market Transformation Program Associate

Posted 10 days ago

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🔥 Energy Efficiency Program Manager

Posted 13 days ago

📍 United States

🔍 Energy

🔧 Requirements

5+ years experience in energy sector, energy management, sustainability, or related field
Proven success in developing and implementing project scopes, budgets and plans.
Familiarity with Microsoft Word, Excel, Outlook, and PowerPoint, as well as Sharepoint, Microsoft Teams, and Smartsheets.
Excellent project and program management skills

💡 Responsibilities

Conduct and/or orchestrate all aspects of market transformation initiatives.
Develop work plans to meet goals.
Deliver successful market transformation initiative deliverables.
Identify, define, quantify, track, and drive program deliverables.
Coordinate across teams internally and externally on client deliverables, and present at Stakeholder Advisory Group Meetings, when appropriate.
Continuously assess project progress to goal and develop innovative and creative solutions to new issues and/or market dynamics.
Develop, manage, and foster partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
Manage client expectations, satisfaction, communications, and resolve and/or escalate client issues.
Interface with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
Other responsibilities as assigned.

Posted 13 days ago

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🔥 Senior Project Accountant

Posted 13 days ago

📍 United States

🔍 Accounting

🔧 Requirements

B.A. degree in accounting or B.A. / B.S. Degree in related field
At least 5 years of progressive experience in accounting, preferably in an engineering consulting, technology, retail or related firms
Understanding of ASC 606.
Advanced knowledge of Microsoft Office systems, including Excel and Word
Keen attention to detail and strong organizational skills
Exceptional time management skills, with the ability to multi-task
Excellent written and verbal communication skills
Strong critical thinking skills
Team player who can identify and initiate process improvements
Interest in sustainability and passionate about making a meaningful impact on the environment.

💡 Responsibilities

Products, Software and services revenue recognition, in compliance with ASC 606
Review contract terms and set up project codes, revenue methods, billing formulas in Oracle accounting system
Prepare detailed financial reports, including cost analysis, variance analysis, and profitability assessments
Preparing and reviewing invoices
Client management, including communication with project managers and clients as need
Prepare and post journal entries related to project costs, revenues, and adjustments.
Show initiative, identifying opportunities for improvement and implementing required changes
Assist with external audits, providing documentation and explanations as needed
Handle more complex projects and assist other project accountants
Assist Revenue Manager with ad hoc reporting
Other duties as assigned.

Project ManagementOracleMicrosoft ExcelMicrosoft OfficeAccountingFinancial analysis

Posted 13 days ago

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🔥 Market Engagement Consultant

Posted 13 days ago

📍 United States

🔍 Energy transformation

🔧 Requirements

B.S. or B.A. mandatory - energy, environment, public policy, or technical field desired
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Experience with CRM software preferred
Highly motivated and positive attitude
Superior organization and time management skills
Commitment to high-quality customer service and the ability to address customer issues/concerns
Excellent attention to detail with the ability to think critically in a fast-paced environment
Excellent verbal and written communication skills
Flexibility to work with a variety of team members and dynamic project demands
Interest or experience in a field related to energy or sustainability
Experience troubleshooting problems and recommending solutions
Ability to identify process improvements and communicate plans for improvement
Ability to evaluate, diagnose and correct data discrepancies
Ability to understand and appropriately apply technical information

💡 Responsibilities

Support Program Managers in project development, tracking and analysis, and management of efficiency projects.
Edit and format program documents and reports for grammar, typographical errors, and professional presentation.
Gather and share program metrics using Salesforce, Excel, and PowerPoint with a focus on precision and accuracy.
Seek review and/or feedback prior to external communications or submission of deliverables.
Print, collate, and scan documents.
Identify and escalate issues as appropriate and recommend strategies to address issues.
Provide general administrative support to the project teams.
Function as a cooperative and cohesive member of project teams.
Demonstrate a willingness to play a variety of roles (e.g., administrative, quality assurance, research, writing) as required to achieve project/task success.
Represent Resource Innovations in a professional manner at customer meetings, trade shows, and community events with senior staff.
Complete assignments on schedule and within the allotted budget or hours.
Successfully and independently track and performs small tasks within a project or program.
Track multiple task or project deadlines and alerts manager in advance of conflicts.
Bring a positive, action-oriented attitude to the workplace.
Other duties as assigned.

Posted 13 days ago

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🔥 Energy Market Outreach & Auditor

Posted 24 days ago

📍 United States

🔍 Energy Efficiency

🔧 Requirements

2+ years’ experience in a quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired
Familiarity with the community-based organizations in Ohio
Experience in implementing residential energy efficiency programs
Excellent verbal and written communication skills with the ability to build rapport with diverse stakeholders (customers, partners, utilities)
Strong presentation and negotiation skills
Highly organized with proven ability to manage multiple projects, prioritize tasks, and meet deadlines
Skill in establishing and maintaining strong relationships with internal and external stakeholders, including trade allies and community partners
Interest in sustainability and passionate about making a meaningful impact in disadvantaged communities and on the environment.

💡 Responsibilities

Collaborate with and support Program Manager on establishing and executing outreach initiatives
Develop, manage and strengthen relationships with program partners (e.g., community action agencies, trade allies, community-based organizations)
Prepare and conduct program trainings to program partners to ensure program compliance
Represent the programs at community-based events and conferences
Monitor program performance and identify trends in the residential sector
Proactively engage with underrepresented customer segments to ensure equitable program access and benefits
Provide program partners with application and project support
Deliver best-in-class customer satisfaction
Other duties as assigned.

Project ManagementCommunication SkillsCustomer servicePresentation skillsComplianceRelationship managementMarket ResearchQuality AssuranceStakeholder management

Posted 24 days ago

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