Energy Market Outreach & Auditor

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Requirements:

• 2+ years’ experience in a quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired
• Familiarity with the community-based organizations in Ohio
• Experience in implementing residential energy efficiency programs
• Excellent verbal and written communication skills with the ability to build rapport with diverse stakeholders (customers, partners, utilities)
• Strong presentation and negotiation skills
• Highly organized with proven ability to manage multiple projects, prioritize tasks, and meet deadlines
• Skill in establishing and maintaining strong relationships with internal and external stakeholders, including trade allies and community partners
• Interest in sustainability and passionate about making a meaningful impact in disadvantaged communities and on the environment.

Responsibilities:

• Collaborate with and support Program Manager on establishing and executing outreach initiatives
• Develop, manage and strengthen relationships with program partners (e.g., community action agencies, trade allies, community-based organizations)
• Prepare and conduct program trainings to program partners to ensure program compliance
• Represent the programs at community-based events and conferences
• Monitor program performance and identify trends in the residential sector
• Proactively engage with underrepresented customer segments to ensure equitable program access and benefits
• Provide program partners with application and project support
• Deliver best-in-class customer satisfaction
• Other duties as assigned.