Nutrafol

Nutrafol is a nutraceutical manufacturer that formulates natural, drug-free products to improve hair health.

201-500 employees

Founded 2013

$35M series b

Biotechnology

Private Company

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Biotechnology Nutraceutical Consumer Goods Wellness Health Care

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions12

Remote (United States)Full-TimeHealthcare AestheticsPosted

Customer Relationship Specialist

Provide superior customer service and perform operational duties with a customer-centric focus.
Respond to and distribute customer inquiries via phone and email.
Place inbound and pending orders on behalf of Business Development Managers.
Address customer needs and concerns in tandem with Business Development Managers.
Manage the partner onboarding process for the Growth Partner Platform.
Utilize Salesforce daily to track information and record sales activity.
Handle operational tasks including order cancellations, reships, and invoice requests.
Collaborate with BDMs to identify opportunities for account growth and engagement.

SalesforceShopifyCustomer service+3 more

Showing 1 of 12 positions

About Nutrafol

Nutrafol pioneers hair wellness, serving over 7,500 physicians and hair professionals. We offer clinically tested, drug-free supplements that address the root causes of hair thinning. Our approach is personalized, using a patented blend of natural ingredients. You will join a company recognized as the #1 dermatologist-recommended hair growth supplement brand. We provide products for diverse needs, from postpartum women to men and women over 45. Our innovative solutions are available online and through major retailers like Sephora and Ulta Beauty. We’re continually pushing the boundaries of hair science.

How We Work

Nutrafol is a fully remote company, embracing a remote-first work experience. Our culture centers on continuous growth and personal well-being. We value individuality and empower our teams through passion for wellness and innovation. Expect "No-Meeting Wednesdays" to allow for focused, uninterrupted work. Our collaborative environment supports everyone in realizing their full potential.

Why Join Us

Drive impact in a #1 dermatologist-recommended brand, backed by Unilever.
Contribute to a remote-first culture that prioritizes your well-being and growth.
Shape the future of digital product experiences with GA4, Mixpanel, and Tableau.
Join a rapidly growing company that doubled revenue since a major acquisition.
Work in an environment that champions continuous learning and development.

Benefits & Perks

Fully remote work experience
Comprehensive medical, dental, and vision package with low employee premiums
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch via Seamless/Grubhub twice a week
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend