Nutrafol

👥 201-500💰 $35,000,000 Series B almost 6 years agoBiotechnology Nutraceutical Consumer Goods Wellness Health Care💼 Private Company

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Nutrafol is the leading dermatologist-recommended hair growth supplement brand, known for its cutting-edge approach to wellness and hair health. Founded in 2014 and based in New York, Nutrafol prioritizes scientific research and development to provide premium products that address internal root causes of hair growth.

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Jobs at this company:

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🔥 Sr. Manager, Talent Acquisition

Posted 1 day ago

💸 125000.0 - 140000.0 USD per year

🔧 Requirements

8-12 years of full-cycle recruitment experience in-house with a brand and working on a wide range of roles at all levels, across Finance, Supply Chain, Operations, Tech, Marketing & Analytics, etc. with a heavy emphasis on Tech/Analytics/Finance roles
2 + years of experience managing Director thru Executive level searches
2+ years of experience managing Talent (Recruiting) Coordinators
Knowledge of applicant tracking systems, including Greenhouse and LinkedIn is required
Start-up/hyper growth company experience required; passion for the health and wellness space, and working in a Direct-to-Consumer or a subscription based business is a plus
Demonstrated ability to handle confidential and sensitive information discreetly
Excellent verbal and written communications skills, as you’ll interface with Executives and individual contributors across the organization
Highly organized, with a keen eye for details and excellent follow up skills
Proficiency in Google Suite, Zoom, Excel and Slack
Ability to work across time zones and be flexible with business needs

💡 Responsibilities

Ensure a positive candidate experience by managing the coordination of timely communication and logistics of interviews with hiring managers.
Serve as the primary contact for your candidates and hiring managers throughout the interview process.
Maintain candidate profiles, communications, pipelines, and other records within our ATS (greenhouse).
Own analytics and reporting within Greenhouse to ensure efficiency in time-to-hire, and identify obstacles and opportunities to improve hiring processes.
Manage agency relationships, including vetting potential agencies for future hiring needs and manage contractor on-boarding with external agency partners in partnership with our Talent Associate.
Manage and coach our Talent Associate, providing opportunities for continued learning and development.
Partner with the Director of Talent to manage Executive searches, including vetting agency partners, managing logistics, and updating status reports.
Identify opportunities to improve talent acquisition processes, tools, and reporting, to advance hiring metrics, and ensure candidate and interview best practices are being met.
Provide backup support for the Director of Talent during vacation or peak times, and provide coverage to TA team members and support to the People Ops.
In tandem with the Director of Talent, serve as a point of contact for the Finance team, regarding quarterly forecasting updates, and yearly headcount planning.
Actively source talent for open roles and build talent pipeline projects in LinkedIn.
Coordinate with hiring managers to determine the best recruiting process for open roles, guide and advise them as needed.
Manage all scheduling, applicant screens, and interviews.
Extend verbal and written contingent job offers, including the negotiation of salaries and start dates, sign-on bonus, etc.
Manage on-boarding and start date integration with the Nutrafol team.
Assist the Talent team with monthly interview training as needed.
Own deliverables for ad hoc projects and presentations.

Posted 1 day ago

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🔥 Social Media Response Associate (Part-Time/Contract)

Posted 5 days ago

🧭 Contract

💸 32.0 USD per hour

🔧 Requirements

2-3 years of relevant customer service and/or social media experience with an in-house brand; health and wellness/startup experience is a plus.
Strong copywriter with the ability to communicate effectively for each owned channel and adopt the voice we’ve curated for digital communications.
Deep understanding of community and how our communication in digital spaces impacts it.
Familiarity with CX and response tools (e.g. Hootsuite, ShipMonk, Magento, Extensiv, and ZenDesk) .
Demonstrate consistent and reliable performance in all assigned tasks and responsibilities.
Accept and apply constructive feedback to continuously improve performance and outcomes.
Exhibit flexibility and adaptability to pivot and adjust to varying project requirements and priorities.
Problem solver with a positive, can-do attitude.
Ability to thrive in a startup, fast paced culture.
Strong attention to detail.
A passion for all things wellness, beauty and lifestyle.

💡 Responsibilities

Work closely with our Senior Digital Reputation Associate to execute a multi-platform strategy for responses and proactive communications as we look to scale and intensify the meaning of consumer support in our digital spaces
Take learnings from consumer feedback and help to incorporate them into our content plan
Monitor, record, analyze, and summarize sentiment learnings and present them in an actionable way to the larger team
Brainstorm, organize and execute community initiatives focused on supporting and retaining Nutrafol customers
Engage with online community responding to comments in a timely manner
Identify, monitor, and respond to reviews and comments on sites such as Instagram, TikTok, Google, Facebook, Reddit, X, and various product review forums and more on both paid and organic posts and DMs
Manage social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect community and brand reputation
Collaborate with various teams to develop appropriate responses to external comments, reviews and ratings
Ensure goals are met and communicate anecdotal and qualitative data and recommend changes to improve results
Keep up-to-date to the latest trends and emerging tools in the industry
Work with our Senior Digital Reputation Associate to create monthly sentiment reports
Communicate effectively with the paid team on a weekly basis to report on trends and flags
Become an expert on our community members and use that knowledge to assist the Communications team in our testimonial program
Reflect the voice and public perception of Nutrafol across all social platforms through timely, thoughtful, and grammatically correct responses
Answer both paid and organic comments on Facebook, Instagram, X, Google Reviews and YouTube
Provide support that mirrors the tone of our posts
Ensure that the customers’ experience reflects our company values
Support customers on multiple levels
Damage control in a public forum
Engage and celebrate success stories
Reassurance when customers are in doubt
Meet social customers’ needs and expectations in a timely, efficient manner.
Handle escalations in real time without hesitation
Medical questions and specialized attention (doctors)
Operational issues (CX)
Lifecycle
Be a cross functional partner with many teams regarding:

Posted 5 days ago

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🔥 Manager, Marketing Analytics

Posted 5 days ago

💸 120000.0 - 135000.0 USD per year

🔧 Requirements

5+ years of experience in analytics, customer insights, or related fields within an eCommerce environment
Strong SQL skills – ability to write and optimize complex queries, work with large datasets, and support ETL processes.
Strong business acumen with the ability to translate data into strategic recommendations.
Excellent communication skills with the ability to explain complex concepts and findings to both technical and non-technical stakeholders.
Ability to work effectively in a collaborative team environment and manage multiple priorities.
Experience with statistical analysis and A/B testing methodologies.

💡 Responsibilities

Leverage SQL and other analytics tools to extract, analyze, and interpret customer data, providing actionable insights to improve business performance.
Develop and refine customer segmentation models to drive personalized marketing, customer retention, and engagement strategies.
Track and report on key customer metrics, including churn, retention rate, and lifetime value.
Work closely with the Customer Engagement team to analyze customer interactions, measure campaign effectiveness, and refine engagement strategies.
Work with BI team to build and maintain a suite of dashboards (e.g., Tableau, Power BI, Looker) to inform decision making on the customer team.
Design rigorous A/B tests to measure the impact of marketing and product initiatives. Give recommendations
Work closely with Data Engineering to develop, test, and deploy analytics code in a scalable and production-ready framework. Ensure analytics workflows are optimized for performance and automation.
Ensure data accuracy, consistency, and adherence to best practices in data management, documentation, and reporting.

Posted 5 days ago

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🔥 Mobile App Developer

Posted 21 days ago

📍 United States

🧭 Full-Time

💸 145000.0 - 160000.0 USD per year

🔍 ECommerce

🔧 Requirements

4+ years of commercial experience in building mobile applications using Flutter within an eCommerce environment
Proficient in writing high-quality code using Flutter, Dart, JavaScript, and other modern tools
Advanced experience in building UI (Flutter Widgets/Layout) and strong Dart programming skills
Solid understanding of Clean Architecture principles, including separation of concerns, with the ability to effectively implement this within Flutter apps
Demonstrable contribution to at least one app in the Google PlayStore and AppStore
Strong technical expertise to guide team members on architecture, design, and implementation tradeoffs
Proven experience integrating with back-end services
Proficiency in writing unit and integration tests, employing debugging techniques for iOS and/or Android, and using source control systems such as Git/Bitbucket
A successful track record of shipping software to production within an agile development environment
Exceptional attention to quality and detail, with a commitment to delivering clean, performant, and maintainable code
Ability to think analytically and deliver creative solutions to business-critical requirements
Excellent collaboration skills for effective interaction with both internal and external teams
Demonstrated ability to investigate issues thoroughly, document findings, and propose timely, effective solutions
Experience working within Agile scrum methodologies is required

💡 Responsibilities

Collaborate closely with backend, front-end, and product teams to build and enhance our mobile app, ensuring comprehensive unit testing is integrated into the development process.
Play a key role in our new team by partnering with project and product teams to plan sprints, conduct retrospectives, and strategize the technical roadmap.
Evaluate code and enforce sound development principles, processes, tools, and workflows to ensure high quality, readable, and maintainable code.
Identify and resolve software defects, applying timely fixes and improvements to support a smooth transition as the team establishes its operational practices.
Document application architecture and design to facilitate onboarding and knowledge sharing across the newly formed team.
Provide ongoing support, including assisting with the Apple and Google enterprise testing, production submission, approval, and publishing processes.
Define, implement, and uphold development practices and guidelines to set a strong foundation for quality and maintainability.
Share feedback and brainstorm innovative ideas with team members to continuously improve the development process and team effectiveness.

AgileAndroidFlutterGitiOS DevelopmentJavascriptUI DesignFirebaseMobile testingREST APICI/CDDebugging

Posted 21 days ago

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🔥 Senior Manager, Retail Education and Events

Posted 27 days ago

📍 United States

💸 120000.0 - 130000.0 USD per year

🔍 Wellness

🔧 Requirements

Minimum of 8+ years of experience in retail education preferably with a hair or wellness brand.
Demonstrates deep knowledge of retail education, best practices in adult learning and facilitation, emerging trends, and immersed in the evolving beauty, hair, and wellness landscape.
Strong ability to produce engaging, high-quality internal and consumer facing education and event programs.
Leads, mentors and inspires cross-functional teams, both in-person and remote, fostering a culture of collaboration, development, and high performance.
Translates data and insights into actionable education and event strategies that drive business growth and team development.
Must possess strong commercial instincts paired with organizational and time management skills.
Possesses excellent communication, facilitation, presentation, and people skills.
Strong computer skills, including MS Excel/Word/ Power Point
Experience with educational content for Sephora is a requirement for this role.
Flexible and adaptable with the ability to embrace change and quickly pivot when needed.
Creative mindset with the ability to conceptualize new and modern ways to drive education.

💡 Responsibilities

Design & facilitate brand education materials, with an emphasis on elevating consumer experiences and building brand loyalty.
Integrate education initiatives across various channels, including in-person workshops, digital platforms, and social media, to create a consistent learning experience that supports a seamless consumer journey.
Develop education and event strategies to improve all Retail initiatives, anticipating the needs of the business and the impact on cross functional team timelines.
Serve as Retail education voice through partnerships with Sales, Marketing, and internal Education players on key launches and initiatives to define product positioning and selling strategies.
Communicate market activity and competitive intelligence through an active engagement process with VP of Retail and Director, Retail Sales, Education and key opinion leaders to determine customer needs and territory growth opportunities.
Stay current on beauty industry education trends and activations, constantly thinking outside the box for education and sales development, events, etc
Build innovative training materials and resources, such as manuals, virtual courses, that are clear, concise, and visually appealing to drive growth across the hair and wellness category.
Experienced facilitator with the ability to execute engaging virtual and live format seminars that focus on Nutrafol’s brand story, product knowledge, sales and service techniques, omni-education activations, and competitive insights and trends.
Develop and deliver brand and product knowledge onboarding content to field team employees, including in-store education and sales development, providing constructive feedback when needed.
Develop the Nutrafol Field Team to be leaders in education and sales through training, sales development and by creating growth opportunities to establish Nutrafol as the hair thinning authority.
Lead monthly Field Sales & Education training calls for product launches, events, team questions, etc.
Support Regional Managers in building elevated training and sales opportunities.
Ensure the Sales team is consistently informed and aligned with all Education and Event programs and objectives by regularly attending monthly meetings and with in store ongoing training / development.
Conduct regular (monthly or bi-monthly) meetings with the Retail Sales Team and evaluate their performance.
Responsible for the management of programs that contribute to the overall budget of the Retail Sales department; including expense planning, reconciliation of departmental expenses, and involvement in future budget planning.
Evaluate and improve current Retail education and scale for growth and new market launches.
Work closely with Sales and Marketing teams to ensure universal messaging.
Provide coaching and strategic direction to Regional Managers and Sales and Education Executives, serving as a mentor and role-model to field team members.
Create and analyze data related to education initiatives and make recommendations to optimize ROI.
Champion a culture of confidence and inclusion within the education team and across the brand.
Ensure the Nutrafol brand standards are upheld by all Retail Sales Field Team employees.

Project ManagementData AnalysisPeople ManagementProduct DevelopmentContent creationCommunication SkillsCollaborationCustomer serviceMentoringPresentation skillsCoachingExcellent communication skillsMS OfficeTrainingBudgetingCross-functional collaborationSales experienceMarket ResearchTeam managementLead GenerationStrategic thinkingFinancial analysisChange ManagementCustomer SuccessBudget management

Posted 27 days ago

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🔥 Retail Marketing Associate

Posted 27 days ago

📍 United States

💸 65000.0 - 75000.0 USD per year

🔍 Retail

🔧 Requirements

2+ years experience in corporate retail marketing or brand marketing
Familiarity with the retail prestige environment, particularly within Sephora, is a plus
Strong analytical skills with the ability to translate data into actionable strategies
Excellent communication skills, both verbal and written
Strong attention to detail and organizational skills to manage multiple projects and meet deadlines
Proficiency in Google Suite, Word, Excel, PowerPoint, etc.
Experience developing and implementing successful marketing campaigns across multiple channels; with the ability to pivot and optimize as needed
Ability to manage and navigate internal and retailer relationships with agility in an ever-changing environment

💡 Responsibilities

Collaborate with Retail Marketing Director and cross-functional teams to craft and execute marketing campaigns, including post-flight analysis, product storytelling and cross-channel activations.
Work on planning and coordinating deliverables for the retail channel from start to finish, ensuring all timelines are met
Support the creation and management of the 360 retail strategy.
Assist in the development and execution of multi-channel marketing campaigns to drive brand awareness, customer acquisition, and sales growth.
Provide support for visual merchandising strategy and efforts across all retail partners to ensure a cohesive and consistent brand presentation.
Oversee and manage cross-retail channel sampling campaigns, ensuring that samples are strategically aligned with brand and retail marketing activations.
Serve as the main point of contact for all retail marketing asset requests and act as a liaison between brand and retail partners.
Present ideation for new messaging opportunities and narratives, including identifying opportunities while utilizing performance insights to ensure our message remains consistent across all retail channels
Lead the creation of post-campaign reporting for all retail marketing campaigns.
Assist with additional ad-hoc tasks as needed to support the marketing department and collaborate with other teams

Data AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelPresentation skillsReportingCross-functional collaborationMarketingDigital Marketing

Posted 27 days ago

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🔥 Packaging Engineer & Sustainability Lead

Posted 27 days ago

📍 United States

💸 120000.0 - 150000.0 USD per year

🔍 Beauty/wellness

🔧 Requirements

Bachelor’s degree in Packaging Engineering, Materials Science, Material Engineering or related field; advanced degree preferred
8+ years of experience of packaging engineering in the beauty/wellness industry; startup experience is a plus
Strong understanding of sustainable packaging materials, technologies, and industry trends
Experience with LCA methodologies and analysis
Proficiency in packaging design software (CAD) and data analysis tools
Knowledge of relevant EPR regulations, certifications and standards related to packaging sustainability
Excellent communication and collaboration skills to work effectively with cross-functional teams
Must be a team player; possessing the ability to build and nurture strong relationships and gain the respect of members of internal and cross-functional teams
Must possess excellent oral and written communication, analytical, and creative skills
Must be flexible and determined, possessing the ability to handle a multitude of projects and the willingness to put in the time necessary for success
Fosters an encouraging, respectful, and team-oriented organization

💡 Responsibilities

Develop and execute a comprehensive sustainability strategy and roadmap for packaging with key stakeholders that aligns with the brands overall mission and goals for a superior consumer experience meeting regulatory and quality compliance.
Partner with the leadership team to set ambitious targets for a sustainable, comprehensive end-to-end packaging lifecycle for the brand with clear goals and timelines (e.g., material reduction, recyclability rates, carbon footprint).
Assess packaging performance through analysis and quality testing to ensure it meets safety, durability, functionality and environmental impact standards. Supports selection of packaging to ensure product stability and compatibility.
Ensure packaging meets sustainability regulations, such as Extended Producer Responsibility (EPR), owning documentation collection and acting as the key lead and contact for Nutrafol within Unilever.
Identify packaging opportunities for continuous improvement by staying ahead of industry trends, emerging technologies, and regulatory changes.
Collaborate with Product Development, Marketing, Supply Chain, and Operations teams to align packaging designs with overall product and business objectives - working closely with Procurement to identify and develop strategic partnerships with material suppliers and manufacturers.
Along with the Customer Experience team, identify, plan and execute a full welcome unboxing experience for direct to consumer customers that is functional, informative and meets sustainability goals within the broader packaging strategy.
Partner with Product Development and Creative Teams to design new product development packaging, kits and brand merchandise.
Work with Brand Marketing and Comms teams to communicate sustainability efforts and benefits of the brand.
Own the technical packaging specifications and documentation across all manufacturers to ensure packaging quality.

Cross-functional Team LeadershipProduct Development

Posted 27 days ago

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🔥 D365 Implementation Lead & Product Owner

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 130000.0 - 145000.0 USD per year

🔍 CPG, Manufacturing, Wholesale, Retail

🔧 Requirements

8+ years of experience in a Business Analyst/Technical Product role with a solid understanding of end-to-end business operational and financial processes, ideally in CPG, Manufacturing, Wholesale, or Retail company; DTC and eCommerce experience is a plus
4+ years of D365 implementation experience and a proven track record in configuring, implementing, and optimizing Microsoft Dynamics 365, particularly focusing on Supply Chain/Operations and Finance teams
Deep Understanding of ecommerce, direct to consumer models combined with more traditional CPG sales functions.
Highly collaborative approach & natural stakeholder management skills; you’re a skilled communicator with the ability to build strong relationships and influence stakeholders of all levels, including global teams and parent-company partners.
Ability to articulate a strategic vision for the D365 platform, weigh competing priorities, and make data-driven decisions that align with broader organizational goals
Experience leading at least one successful ERP migration project, preferably from QuickBooks to D365; familiarity with QuickBooks Enterprise data structures, financial workflows, and common migration challenges required
Comfortable working in an Agile environment.

💡 Responsibilities

Own the D365 Product Strategy, including defining and maintaining the product roadmap for Microsoft Dynamics 365, ensuring alignment with Nutrafol’s operational and financial objectives as well as Unilever’s broader platform strategy.
Lead the QuickBooks-to-D365 Migration, you’ll manage the end-to-end transition process, including requirements gathering, system design, testing, training, and post-deployment support.
Translate Stakeholder requirements into solutions, working with cross-functional teams (Supply Chain, Operations, Finance, etc.) to capture business needs and configure D365 to meet or exceed those requirements
Collaborate and be a thought-partner with Unilever and brands within the Health & Wellbeing unit, discussing challenges and progress status
Ensure that Nutrafol’s implementation compliments and leverages best practices from other D365 implementations within Unilever’s Health & Wellbeing group.
Drive Continuous Improvement, by identifying and prioritizing new features and enhancements, that optimize the D365 environment and related business processes.
Be a lead in the go-to D365 expert for SC/Ops and Finance functions, offering guidance and support to stakeholders during design, change management, and adoption phases.
Oversee change management, including developing and delivering effective communications, training, and documentation to teams, to ensure seamless adoption across all levels of the organization.

AgileBusiness AnalysisMicrosoft DynamicsStakeholder managementFinanceChange Management

Posted about 2 months ago

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🔥 R&D Scientist/Manager - Hair Biology

Posted about 2 months ago

📍 United States

💸 120000.0 - 140000.0 USD per year

🔍 Hair Biology

🔧 Requirements

PhD preferred. Bachelor's and/or master’s degree; Biology, biotechnology, biochemistry or similar field preferred
3-6 years of post-graduate research experience with an expertise in cell and molecular biology
Publication/patent/external presentation track record and preparation of scientific decks
Experience with in vitro and ex vivo research related to bioactives utilized in dietary supplements and/or topical/personal care applications a plus
Exceptional communication and interpersonal skills
Strong organizational skills and R&D project management experience
Attention to detail and ability to complete tasks on time with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently
Proven ability to learn new skills quickly and adapt to new processes smoothly
Open innovation experience a plus

💡 Responsibilities

Build and lead research & innovation projects in hair biology, including pigmentation modulation
Identification of & coordination with labs/external partners to conduct analytical testing, in vitro, “omics” and ex vivo studies, and project progression for new ingredients, botanicals processing and/or manufacturing technologies
Lead and execute the experimental design, work plans, data analysis and reporting
Communication of data, including preparation of presentations, scientific posters and manuscripts for publication
Track and manage progress on laboratory projects, managing timelines to ensure deadlines are met and roadblocks are solved for as necessary
Create action plans for new projects generated by internal and external requests, including requests for proposals (RFPs) and/or statements of work (SOW)
Responsible for coordination across labs, including requesting samples/supplies and documents, item coordination, and shipments, and managing timelines
Communicate directly with various internal and external partners to research, define, and communicate progress on projects
Develop firm understanding of internal lab/company processes and databases
High level of organization and responsiveness for record keeping/data management for reports, NDAs/CDAs, supplier/external materials and internal presentations/data
Build and maintain effective relationships which create a high level of trust across multiple functions
Respond to inquiries by phone, email and in person quickly and professionally
Participate in meetings with internal/external teams to evaluate and interpret the validity of data, determine methodologies, and evaluate lab procedures impacting the quality and timeliness of research.
Analyze data using statistical methodologies & ability to showcase data/results in a variety of formats
Communicate with researchers in other laboratories; share ideas and research methodologies to improve the effectiveness of the research.
Track & keep abreast of research techniques, methodologies and literature/IP that may facilitate designated research projects (current or future)
Monitor the performance of both the Investigator(s) and/or the Laboratory as applicable.
Manage the initiation, draft revision, completion and maintenance of contracts, NDAs, SOWs, invoices/payments in a timely manner.
Support maintenance of project documentation files and internal databases with project information/updates, as directed and if applicable.

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelOrganizational skillsResearchData management

Posted about 2 months ago

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🔥 Sr. Associate, Data Engineer

Posted 2 months ago

📍 United States

💸 95000.0 - 110000.0 USD per year

🔍 Hair wellness

🔧 Requirements

2-3 years of experience in a relevant Data & Analytics role within an eCommerce environment; DTC experience is a plus.
Familiarity with data ETL process and data transfer capabilities as well as database design.
Experience with Data Management and Data Quality concepts and practices.
Strong working knowledge of SQL and pulling data out of multiple systems.
Experience in Snowflake or other similar data warehouse technology.
Experience with DBT (strongly preferred) and/or other programming languages.
Experience in Data Visualization & related BI Tools (Tableau, Power BI) preferred.
Ability to contribute meaningfully to stakeholder conversations.
Strong analytical and problem-solving skills.

💡 Responsibilities

Transform business requirements into thoughtful technical solutions around schema design and database object development that support data integration across multiple sourcing paths.
Assist with the development of new data schemas to support a robust data ETL process for various projects like ad hoc analysis and data visualization.
Monitor and maintain data quality and define/implement corrective actions when required.
Support troubleshooting potential bugs within the database.
Develop procedures to document key processes and queries.

SQLETLSnowflakeTableauData management

Posted 2 months ago

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