Hospitality Listing Specialist
New
B
BnberryHospitality Tech
PhilippinesContractMiddle
SalaryCompetitive salary and performance-based bonuses.
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Job Details
- Languages
- English
- Experience
- 1-3 years
- Required Skills
- Customer serviceData analytics
Requirements
- Bachelor's degree in Hospitality Management, Business, Marketing, or a related field.
- 1-3 years of experience in hospitality, onboarding, or a similar role.
- Familiarity with online travel agencies (OTAs) and short-term rental platforms.
- Exceptional communication and interpersonal skills, with a focus on customer service.
- Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
- Proficient in using CRM software and data analytics tools.
- Ability to work independently as well as collaboratively within a team environment.
- Proficient in English (mandatory).
Responsibilities
- Guide new hotel clients through the onboarding process, ensuring a seamless transition to our platform.
- Collect and verify key information regarding hotel properties, amenities, and unique selling points.
- Create and optimize listings on various platforms, ensuring accuracy in descriptions, photos, and pricing.
- Provide training and support to hotel staff regarding best practices for managing listings and engaging with guests.
- Monitor and resolve any issues that arise during the onboarding process, maintaining clear communication with all stakeholders.
- Work closely with the marketing and sales teams to implement strategies that enhance listing visibility and drive bookings.
- Stay updated on industry trends and competitor strategies to continually improve our onboarding processes.
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