- Analyze production incidents, support cases, and system metrics to eliminate root causes of high-impact problems.
- Identify and quantify the cost of technical weaknesses, operational inefficiencies, and product debt.
- Establish a structured, lightweight process for tracking and prioritizing platform issues.
- Review partner integrations to surface missed capabilities and new connection opportunities.
- Maintain a transparent roadmap balancing reliability, technical investment, and business goals.
- Prioritize initiatives based on impact, urgency, engineering effort, and long-term value.
- Coordinate cross-functional projects across Engineering, Support, Operations, Sales, and external partners.
Project ManagementSQLData Analysis+4 more