leadtech

Leadtech is a pioneering company in online project management, fostering innovative business ideas since 2009. With over 400 multilingual professionals, Leadtech is committed to employee empowerment, diversity, and a modern work-play balance, aiming for constant improvement and creative solutions across various industries.

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🏢 Two95 International Inc.

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🔥 Process Improvement Lead (Remote within Spain)

Posted 4 days ago

📍 Spain

🧭 Full-Time

🔍 Customer Service, Operations

🔧 Requirements

Degree in Industrial Engineering, Business Administration, Economics, Data Science, or related fields.
Lean Six Sigma certification (Green Belt or Black Belt) is desirable.
Experience in process automation, RPA implementation, or continuous improvement.
Knowledge of CRM tools (Salesforce, Zendesk, etc.) and ticket management systems.
Data analysis skills with advanced Excel, SQL, Power BI, or Tableau (preferred).
Experience in change management and technology adoption.

💡 Responsibilities

Map current Customer Service workflows to identify inefficiencies.
Implement methodologies such as Lean, Six Sigma, Kaizen, or others to improve productivity and eliminate waste.
Optimize processes related to ticket management, escalations, and first contact resolution (FCR).
Identify opportunities to automate repetitive tasks using RPA (Robotic Process Automation).
Implement self-service tools, chatbots, and AI to reduce the operational workload of agents.
Define and monitor key operational efficiency KPIs such as AHT, FCR, TTR, and Cost per Contact.
Generate data-driven reports to support strategic decision-making.
Implement continuous improvement initiatives, ensuring adoption across teams.
Develop communication and training plans for process changes and new tools.
Act as a facilitator between CS, IT, Finance, and WFM teams to coordinate improvements.
Identify opportunities to reduce costs without compromising service quality.
Serve as a liaison between Customer Service, BI, IT, Product, and Development teams to prioritize and execute technical improvements.

Project ManagementSQLArtificial IntelligenceBusiness IntelligenceData AnalysisSalesforceTableauMicrosoft ExcelCustomer serviceData visualizationProcess improvementCRMData modelingChange Management

Posted 4 days ago

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🔥 QA Internship

Posted 4 days ago

📍 Spain

🧭 Internship

🔍 Software Development

🔧 Requirements

Strong technical troubleshooting and problem-solving skills
Detail-oriented & strong work ethic
Strong communication skills (written and verbal), organizational, and interpersonal skills
Someone who thrives in a fast-moving environment and can successfully manage multiple competing priorities
Knowledge of programming languages
Knowledge of Agile methodologies
Interest in testing industry trends
Good English and Spanish skills
Team player

💡 Responsibilities

Learn about Quality Assurance via mentorship & real life situations
Design, write, maintain & execute functional, performance, security tests for multiple software applications
Participate in maintaining regression test suites and control proper product test coverage
Log and monitor defects and features in our internal tracking system
Gather, analyze, document, and test requirements for unique business scenarios that differ across company products
Contribute to Test Automation Framework development by writing business-readable scenarios using Gherkin syntax
Create and maintain both product and process documentation
Collaborate with cross-functional team members (Developers, Product Managers, Account Managers, etc.) to enhance our products and services
Propose departmental initiatives to help improve our processes and team goals
Learn fast and effectively share gained knowledge with the team

AgileQAAPI testingManual testingRegression testingTestRailSeleniumCI/CDProblem SolvingAgile methodologiesTroubleshootingJSONDebugging

Posted 4 days ago

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🔥 Data & BI Specialist - mobile (Full Remote within Spain)

Posted 5 days ago

📍 Spain

🔍 Software Development

🔧 Requirements

3+ years experience in implementation of processes ETL, Pentaho kettle or similar
2+ years experience in QlikView or Qlik Sense and valuable knowledge of Qlik Console and NPrinting or similar (Power BI, Tableau..)
Extensive knowledge of database usage SQL Server, MySQL and PostgreSQL.
Ability to work well under time constraints and self-learning capabilities
Strong analytical skills
Outstanding oral and written communication skills as well as interpersonal skill
Passion for your work
Knowledge of data source download from API

💡 Responsibilities

Design, planning, and management of all the BI needs in the company
Definition and implementation of the reporting processes
Go extra mile and add value to all reports
Assist in business decision making
Find innovative solutions to challenging problems
Diagnose and debug issues in a production environment
Interpret data, analyze results and provide ongoing reports and logical conclusions
Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.

PostgreSQLBusiness IntelligenceData AnalysisETLMySQLQlikViewTableauAPI testingReportingData visualizationData modeling

Posted 5 days ago

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🔥 Project Manager CS (Remote within Spain)

Posted 6 days ago

📍 Spain

🧭 Full-Time

🔍 Customer Service

🔧 Requirements

Degree in Business Administration, Engineering, Technology, Economics, or related fields.
3+ years of experience in project management within Customer Service, Operations, or Technology.
Experience in automation, digital transformation, and process optimization projects.
Knowledge of CRM tools (Salesforce, Zendesk, ServiceNow) and ticketing systems.
Experience with Agile, Scrum, Kanban, and Waterfall methodologies.
Data analysis skills using Advanced Excel, SQL, Power BI, QS, or Tableau.
Project management and Agile methodologies.
Strong analytical skills and data-driven decision-making.
Knowledge of Lean, Six Sigma, BPM, and process improvement.
Excellent communication and team leadership skills.
Willingness to explore and investigate AI technologies to identify opportunities for enhancing efficiency within the Customer Service team.

💡 Responsibilities

Plan, coordinate, and execute strategic projects in operations, automation, and digital transformation.
Ensure the proper definition of scope, objectives, timelines, costs, and resources for each project.
Lead the implementation of process improvements, digital tools, and customer service systems.
Manage cross-functional teams, ensuring smooth and effective communication among stakeholders.
Identify areas for operational improvement in Customer Service and propose effective solutions.
Implement Lean, Six Sigma, and Agile methodologies to reduce operational time and costs.
Coordinate with WFM, IT, and CX teams to enhance process automation.
Monitor the impact of initiatives on customer experience and operational efficiency.
Analyze project ROI before implementation and assess its business impact including BI tools.
Manage project budgets, ensuring their feasibility and profitability.
Identify cost-reduction opportunities without compromising service quality.
Define and monitor key performance indicators (SLAs, CSAT, NPS, AHT, FCR).
Present reports and data analysis on project impact within operations.
Utilize tools such as Power BI, Tableau, SQL, and Advanced Excel to evaluate trends and projections.
Ensure the successful adoption of new technologies and processes within the Customer Service team.
Design communication and training strategies to guarantee successful implementations.
Manage change resistance and ensure a smooth transition for teams.
Act as the point of contact between Customer Service and BI, IT, Product, and Development teams to prioritize and execute technical improvements.
Translate operational requirements into clear technical specifications.

Project ManagementSQLAgileBusiness IntelligenceData AnalysisMicrosoft Power BISCRUMOperations ManagementTableauCI/CDCustomer serviceRESTful APIsRisk ManagementData visualizationProcess improvementCRMFinancial analysisData analyticsChange ManagementBudget management

Posted 6 days ago

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🔥 Cybersecurity Analyst - DevSecOps (Remote)

Posted 12 days ago

📍 Spain

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Minimun 4 years of experience in a similar role.
Bachelor's or Master’s degree in Cybersecurity, Information Security, Computer Science, or a related field.
Knowledge of security frameworks such as ISO 27001, NIST, PCI-DSS, OWASP.
Strong understanding of cloud computing, networking, application development, cryptography, and code review, with expertise in AWS.
Familiarity with attack and exploitation techniques related to operating systems, applications, and devices (MITTRE, OWASP, CompTIA Security+, CE, etc).
Knowledge of endpoint security and experience with security tools such as Microsoft Defender, Azure, and Entra.
Experience with vulnerability scanning tools (SonarQube, AWS Inspector, Qualys, Nessus, etc.) is a plus.
Proficiency in programming and scripting languages such as Java and PHP.
Ability to evaluate and manage security threats in structured environments.
Strong analytical and problem-solving skills.
Effective communication and collaboration skills with cross-functional teams.
Experience creating and reporting KPIs related to cybersecurity.
Relevant certifications (e.g., CompTIA Security+, CISSP, CEH) are a plus.

💡 Responsibilities

Work with operations and development teams to ensure security requirements are integrated and maintained within the infrastructure and the secure development life cycle
Assess and mitigate security vulnerabilities across networks, applications, and cloud environments (AWS expertise required). Google Cloud knowledge is a plus.
Conduct penetration testing to identify attack vectors and security weaknesses.
Monitor, analyze, and manage security threats using endpoint protection tools such as Microsoft Defender, Azure, and Entra.
Perform vulnerability assessments utilizing tools such as SonarQube, AWS Inspector, Qualys, Nessus, and others.
Ensure security best practices for data and system protection are followed.
Collaborate with development teams to review code and improve application security.
Support incident response efforts by investigating and mitigating security incidents.
Track and report cybersecurity metrics and KPIs for the Security Department.
Work with ticketing systems like Jira to manage security-related tasks and incidents.
Implement and maintain security frameworks, including ISO 27001, NIST, PCI-DSS.

AWSPHPCloud ComputingCybersecurityJavaJiraAzureDevOpsNetworkingScripting

Posted 12 days ago

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🔥 Tech Support Engineer - Fintech (Remote)

Posted 15 days ago

📍 Spain

🔍 Fintech

🔧 Requirements

Experience: 4+ years in technical support or a related role (preferably in fintech, SaaS, or payment solutions).
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.
Knowledge of payment processing systems, APIs, and integrations.
Familiarity with REST APIs, JSON, and troubleshooting API-related issues.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.
Customer-focused mindset with a commitment to delivering high-quality support.
Fluent in Spanish and English (additional languages such as Italian and German are a plus).
Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira).
Familiarity with APIs, payment gateways, and payment orchestration platforms.
Proficiency with basic debugging tools and techniques.

💡 Responsibilities

Manage and troubleshoot Level 1 technical issues reported by clients, ensuring timely resolution.
Identify, analyze, and correct bugs or issues that fall within the scope of your responsibility.
Escalate complex or unresolved issues to the appropriate technical teams while maintaining ownership of communication with the client.
Document and maintain a knowledge base of recurring issues and their resolutions.
Assist clients with connecting to our APIs, providing step-by-step guidance and troubleshooting integration challenges.
Validate API connections to ensure successful implementation and proper functionality.
Act as a technical advisor to clients during the onboarding process, ensuring their requirements are fully met.
Act as the first technical filter for new Payment Service Providers (PSPs), ensuring compatibility and identifying potential challenges early.
Configure MIDs (Merchant IDs) and PSPs as part of the implementation process.
Collaborate with internal teams to validate and test new PSP integrations.
Serve as the main technical contact for customers during the early stages of their journey with our platform.
Build strong relationships with clients by providing responsive, knowledgeable, and empathetic support.
Provide regular updates and feedback to clients regarding issue resolution and progress on implementations.
Collaborate with internal teams (engineering, product, and operations) to resolve complex issues and ensure client success.
Escalate unresolved issues to the appropriate teams, ensuring clear communication and timely resolution.
Identify opportunities to enhance internal workflows and customer-facing processes, especially around API integrations and PSP implementations.
Monitor support ticket queues, prioritize cases, and meet response and resolution time goals.
Track and report on support metrics, identifying trends and opportunities for improvement.

API testingREST APIProblem SolvingTroubleshootingJSONTechnical supportFinancial analysisDebuggingCustomer support

Posted 15 days ago

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🔥 NodeJS Engineer - Fintech (Remote)

Posted 15 days ago

📍 Spain

🔍 Fintech

🔧 Requirements

Bring proven experience in the payments, banking, or FinTech industry, with a solid understanding of industry-specific challenges and requirements.
Have 5+ years of experience in Node Js development.
Strong proficiency in JavaScript and TypeScript.
Hands-on experience with Node.js frameworks such as Express and NestJS.
Experience building and consuming REST APIs.
Knowledge of asynchronous programming, event-driven architecture, and microservices.
Experience with authentication & authorization mechanisms (JWT, OAuth, session management).
Strong understanding of scalability principles for distributed applications.
Experience in database integration (SQL and NoSQL) and designing efficient schemas.
Knowledge of security best practices, including data protection, encryption, and compliance.
Hands-on experience with automated testing frameworks (Jest, Mocha, etc.).
Familiarity with Git for version control and collaborative development.

💡 Responsibilities

Develop and maintain backend services using Node.js and TypeScript.
Design and implement RESTful APIs that are efficient, scalable, and maintainable.
Work with asynchronous programming paradigms and apply best practices to avoid pitfalls.
Actively participate in the design and development of the payment system, addressing edge cases such as failures, retries, concurrency issues, and ensuring a consistent and seamless user experience.
Ensure security compliance, authentication, and authorization between multiple systems and environments.
Design database schemas that effectively support business processes.
Collaborate with frontend developers to integrate user-facing elements with backend logic.

AWSBackend DevelopmentNode.jsSQLExpress.jsFrontend DevelopmentGitJestOAuthTypeScriptREST APINest.jsNosqlMicroservicesComplianceJSON

Posted 15 days ago

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🔥 Product Strategy Lead - Fintech (Remote)

Posted 15 days ago

📍 Spain

🔍 Fintech

🔧 Requirements

5+ years of experience in product strategy, payments, or fintech.
Deep understanding of global payments ecosystems.
Experience with payment orchestration, smart routing, or subscription-based payments.
Strong analytical mindset with the ability to translate market trends into actionable product strategies.
Excellent communication skills, capable of influencing both technical and non-technical stakeholders.
Fluent in both spoken and written English.

💡 Responsibilities

Continuously monitor global payment trends, competitive landscapes, and regulatory developments to identify opportunities and risks.
Collaborate with Product, Engineering, and Business teams to define and refine our global payment orchestration strategy.
Work closely with merchants, PSPs, and acquiring partners to gather insights on pain points and payment optimization needs.
Leverage transaction data, payment analytics, and A/B testing to validate strategic initiatives.

Business IntelligenceData AnalysisOpen Api QzoneProduct DevelopmentStrategyWeb3.jsAgile methodologiesRESTful APIsComplianceExcellent communication skillsCross-functional collaborationMarket ResearchRisk ManagementStakeholder managementFinancial analysisData modelingData analyticsA/B testing

Posted 15 days ago

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🔥 Head of Finance - Fintech (Remote)

Posted 16 days ago

🔍 Fintech

🔧 Requirements

10+ years of experience in financial leadership roles, preferably within fintech, payments, or SaaS industries.
Proven experience scaling companies in international markets, particularly the USA and Europe.
Strong background in financial modeling, forecasting, and analysis within a high-growth environment.
Deep knowledge of payment ecosystems, including transaction flows, pricing models, and regulatory requirements.
Excellent leadership skills with the ability to influence cross-functional teams and stakeholders.
Exceptional analytical and strategic thinking abilities.
Experience with compliance frameworks such as PCI DSS, PSD2, and SOX.
Familiarity with payment orchestration and revenue optimization models.
Fluent in both spoken and written English.

💡 Responsibilities

Develop and execute the company’s financial strategy to support growth in the USA and European markets.
Partner with the CEO and executive team to align financial goals with business objectives and operational plans.
Provide financial insights and recommendations to drive decision-making and improve profitability.
Oversee auditing processes and ensure tax compliance, optimizing the company’s financial position and minimizing risk while adhering to regional regulations and best practices.
Lead financial forecasting, budgeting, and reporting to ensure visibility into financial performance and opportunities.
Oversee detailed analyses of revenue streams, payment processing costs, and customer profitability metrics.
Manage key financial KPIs to optimize revenue and operational efficiency.
Ensure compliance with financial regulations, including those specific to payment orchestration, such as PSD2 (Europe), PCI Compliant DSS, DORA, and U.S. financial reporting standards.
Advise on legal and regulatory matters, ensuring adherence to all applicable laws and Private Equity standards.
Oversee risk management strategies, including currency fluctuations and cross-border payment complexities.
Implement and manage robust internal controls, processes, and systems to ensure accuracy and accountability.
Manage cash flow, working capital, and liquidity to ensure the company remains financially agile.
Support fundraising initiatives, including equity and debt financing, to fuel growth.
Maintain strong relationships with investors, banks, and financial partners, ensuring alignment on financial goals.
Collaborate with partnerships and product teams to manage financial relationships with payment vendors and platforms.
Represent the company in key financial negotiations with vendors, partners, and investors.

Posted 16 days ago

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🔥 Team Lead Engineer (suscriptions) - Fintech (Remote)

Posted 16 days ago

🔍 Fintech

🔧 Requirements

5+ years of experience with Node.js
Proficiency in frontend development with React and TypeScript
4+ years leading hybrid engineering teams ( inhouse and outsource).
5+ years of domain expertise in payment industry, fintech, banking, or financial services, with a deep understanding of industry-specific requirements, compliance, and high-availability systems.
Deep expertise in software architecture, microservices, and cloud-based solutions in AWS.
Experience with Java and NodeJs.
Expertise in Test-Driven Development (TDD) and behavior-driven testing methodologies, ensuring robust, maintainable code.
Deep understanding and practical application of Object-Oriented Programming (OOP) principles, including SOLID design, Clean Architecture, and advanced software design patterns.
Advanced proficiency in Web/API environments, including HTTP protocols, designing and consuming RESTful services, and creating efficient, secure, and high-performance APIs.
Proficiency in database design and optimization (e.g., PostgreSQL, MySQL, or NoSQL databases).
Familiarity with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker, Kubernetes).
Excellent problem-solving skills and the ability to make data-driven decisions in a fast-paced environment.
Excellent communication and teamwork skills.

💡 Responsibilities

Lead, mentor, and inspire a team of backend and frontend engineers, fostering a culture of innovation and collaboration.
Design and develop scalable and high-performance backend services using Java.
Optimize system performance and ensure smooth API integrations across different services.
Work closely with Product, DevOps, and Security teams to define technical strategies and implement best practices.
Ensure high code quality through code reviews, automated testing, and CI/CD pipelines.
Maintain and improve monitoring and alerting systems to ensure system reliability.
Troubleshoot and resolve production issues efficiently while maintaining system stability.
Lead the adoption of modern development practices such as TDD, clean architecture, and microservices design.
Drive the technical roadmap by evaluating new technologies and frameworks to enhance the platform.
encourage a culture of innovation, collaboration, and accountability across technical teams.

Posted 16 days ago

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