leadtech

Leadtech is a pioneering company in online project management, fostering innovative business ideas since 2009. With over 400 multilingual professionals, Leadtech is committed to employee empowerment, diversity, and a modern work-play balance, aiming for constant improvement and creative solutions across various industries.

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Jobs at this company:

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🔥 Associate Head of Content - SEO Copywriting (Remote)

Posted 5 days ago

📍 United States, Italy, Poland, Spain

🧭 Full-Time

🔧 Requirements

Bachelor’s degree in Marketing, Communications, Journalism, or a related field
7 years of experience in content creation, strategy, or management roles, including 3 years in a leadership position
Strong understanding of SEO principles and their integration into content strategies
Proven ability to manage and mentor diverse teams
Excellent communication, organizational, and project management skills

💡 Responsibilities

Co-lead the content department
Develop and implement a comprehensive content strategy
Oversee recruitment, training, and development of team members
Collaborate with the SEO, Marketing, Product, and UX teams
Manage resources, budgets, and timelines
Establish KPIs for content initiatives and regularly report on performance
Research and implement AI technologies

LeadershipProject ManagementData AnalysisGoogle AnalyticsCross-functional Team LeadershipContent creationContent managementCommunication SkillsSEOMentoringOrganizational skillsWritten communicationExcellent communication skillsReportingCross-functional collaborationTeam managementStakeholder managementStrategic thinkingDigital MarketingAnalytical thinkingBudget management

Posted 5 days ago

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🔥 Process Improvement Lead (Remote within Spain)

Posted 12 days ago

📍 Spain

🧭 Full-Time

🔍 Customer Service

🔧 Requirements

Degree in Industrial Engineering, Business Administration, Economics, Data Science, or related fields.
Lean Six Sigma certification (Green Belt or Black Belt) is desirable.
3+ years of experience in process optimization within Customer Service, Operations, or similar areas.
Experience in process automation, RPA implementation, or continuous improvement.
Knowledge of CRM tools (Salesforce, Zendesk, etc.) and ticket management systems.
Data analysis skills with advanced Excel, SQL, Power BI, or Tableau (preferred).
Experience in change management and technology adoption.

💡 Responsibilities

Map current Customer Service workflows to identify inefficiencies.
Implement methodologies such as Lean, Six Sigma, Kaizen, or others to improve productivity and eliminate waste.
Optimize processes related to ticket management, escalations, and first contact resolution (FCR).
Identify opportunities to automate repetitive tasks using RPA (Robotic Process Automation).
Implement self-service tools, chatbots, and AI to reduce the operational workload of agents.
Collaborate with the Technology and WFM teams to integrate new digital solutions.
Measure the impact of automation on efficiency and customer experience.
Define and monitor key operational efficiency KPIs such as AHT, FCR, TTR, and Cost per Contact.
Generate data-driven reports to support strategic decision-making.
Identify trends in customer demand and propose improvements in resource management.
Work with Business Intelligence to visualize process data and its impact on the business.
Implement continuous improvement initiatives, ensuring adoption across teams.
Develop communication and training plans for process changes and new tools.
Act as a facilitator between CS, IT, Finance, and WFM teams to coordinate improvements.
Promote a culture of innovation and efficiency within the department.
Identify opportunities to reduce costs without compromising service quality.
Optimize resource allocation and minimize unnecessary workforce usage.
Assess the ROI of new tools and strategies before implementation.
Develop strategies to reduce contact rate and improve customer self-sufficiency.
Serve as a liaison between Customer Service, BI, IT, Product, and Development teams to prioritize and execute technical improvements.
Translate operational team requirements into clear technical specifications.

Project ManagementSQLArtificial IntelligenceBusiness IntelligenceData AnalysisSalesforceTableauMicrosoft ExcelCustomer serviceData visualizationProcess improvementCRMData modelingChange Management

Posted 12 days ago

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🔥 QA Internship

Posted 12 days ago

📍 Spain

🧭 Internship

🔍 Software Development

🔧 Requirements

Currently enrolled in college
Strong technical troubleshooting and problem-solving skills
Detail-oriented & strong work ethic
Strong communication skills (written and verbal), organizational, and interpersonal skills
Someone who thrives in a fast-moving environment and can successfully manage multiple competing priorities
Knowledge of programming languages
Knowledge of Agile methodologies
Interest in testing industry trends
Good English and Spanish skills
Team player

💡 Responsibilities

Learn about Quality Assurance via mentorship & real life situations
Design, write, maintain & execute functional, performance, security tests for multiple software applications
Participate in maintaining regression test suites and control proper product test coverage
Log and monitor defects and features in our internal tracking system
Gather, analyze, document, and test requirements for unique business scenarios that differ across company products
Contribute to Test Automation Framework development by writing business-readable scenarios using Gherkin syntax
Create and maintain both product and process documentation
Collaborate with cross-functional team members (Developers, Product Managers, Account Managers, etc.) to enhance our products and services
Propose departmental initiatives to help improve our processes and team goals
Learn fast and effectively share gained knowledge with the team

AgileQAAPI testingManual testingRegression testingTestRailSeleniumCI/CDProblem SolvingAgile methodologiesTroubleshootingJSONDebugging

Posted 12 days ago

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🔥 Data & BI Specialist - Mobile (Remote)

Posted 13 days ago

📍 Spain

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years experience in implementation of processes ETL, Pentaho kettle or similar
2+ years experience in QlikView or Qlik Sense and valuable knowledge of Qlik Console and NPrinting or similar (Power BI, Tableau..)
Extensive knowledge of database usage SQL Server, MySQL and PostgreSQL.
Strong analytical skills

💡 Responsibilities

Design, planning, and management of all the BI needs in the company
Definition and implementation of the reporting processes
Go extra mile and add value to all reports
Assist in business decision making
Find innovative solutions to challenging problems
Diagnose and debug issues in a production environment
Interpret data, analyze results and provide ongoing reports and logical conclusions
Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.

PostgreSQLBusiness IntelligenceData AnalysisETLMySQLQlikViewTableauAPI testingReportingData visualizationData modeling

Posted 13 days ago

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🔥 Project Manager CS (Remote within Spain)

Posted 14 days ago

📍 Spain

🧭 Full-Time

🔍 Customer Service

🔧 Requirements

Degree in Business Administration, Engineering, Technology, Economics, or related fields.
3+ years of experience in project management within Customer Service, Operations, or Technology.
Knowledge of CRM tools (Salesforce, Zendesk, ServiceNow) and ticketing systems.
Experience with Agile, Scrum, Kanban, and Waterfall methodologies.
Data analysis skills using Advanced Excel, SQL, Power BI, QS, or Tableau.

💡 Responsibilities

Plan, coordinate, and execute strategic projects in operations, automation, and digital transformation.
Ensure the proper definition of scope, objectives, timelines, costs, and resources for each project.
Lead the implementation of process improvements, digital tools, and customer service systems.
Manage cross-functional teams, ensuring smooth and effective communication among stakeholders.
Identify areas for operational improvement in Customer Service and propose effective solutions.
Implement Lean, Six Sigma, and Agile methodologies to reduce operational time and costs.
Coordinate with WFM, IT, and CX teams to enhance process automation.
Monitor the impact of initiatives on customer experience and operational efficiency.
Analyze project ROI before implementation and assess its business impact including BI tools.
Manage project budgets, ensuring their feasibility and profitability.
Identify cost-reduction opportunities without compromising service quality.
Define and monitor key performance indicators (SLAs, CSAT, NPS, AHT, FCR).
Present reports and data analysis on project impact within operations.
Utilize tools such as Power BI, Tableau, SQL, and Advanced Excel to evaluate trends and projections.
Ensure the successful adoption of new technologies and processes within the Customer Service team.
Design communication and training strategies to guarantee successful implementations.
Manage change resistance and ensure a smooth transition for teams.
Act as the point of contact between Customer Service and BI, IT, Product, and Development teams to prioritize and execute technical improvements.
Translate operational requirements into clear technical specifications.

Project ManagementSQLAgileBusiness IntelligenceData AnalysisMicrosoft Power BISCRUMOperations ManagementTableauCI/CDCustomer serviceRESTful APIsRisk ManagementData visualizationProcess improvementCRMFinancial analysisData analyticsChange ManagementBudget management

Posted 14 days ago

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🔥 Cybersecurity Analyst - DevSecOps (Remote)

Posted 20 days ago

📍 Spain

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Minimun 4 years of experience in a similar role.
Bachelor's or Master’s degree in Cybersecurity, Information Security, Computer Science, or a related field.
Knowledge of security frameworks such as ISO 27001, NIST, PCI-DSS, OWASP.
Strong understanding of cloud computing, networking, application development, cryptography, and code review, with expertise in AWS.
Familiarity with attack and exploitation techniques related to operating systems, applications, and devices (MITTRE, OWASP, CompTIA Security+, CE, etc).
Knowledge of endpoint security and experience with security tools such as Microsoft Defender, Azure, and Entra.
Experience with vulnerability scanning tools (SonarQube, AWS Inspector, Qualys, Nessus, etc.) is a plus.
Proficiency in programming and scripting languages such as Java and PHP.
Ability to evaluate and manage security threats in structured environments.
Strong analytical and problem-solving skills.
Effective communication and collaboration skills with cross-functional teams.
Experience creating and reporting KPIs related to cybersecurity.
Relevant certifications (e.g., CompTIA Security+, CISSP, CEH) are a plus.

💡 Responsibilities

Work with operations and development teams to ensure security requirements are integrated and maintained within the infrastructure and the secure development life cycle
Assess and mitigate security vulnerabilities across networks, applications, and cloud environments (AWS expertise required). Google Cloud knowledge is a plus.
Conduct penetration testing to identify attack vectors and security weaknesses.
Monitor, analyze, and manage security threats using endpoint protection tools such as Microsoft Defender, Azure, and Entra.
Perform vulnerability assessments utilizing tools such as SonarQube, AWS Inspector, Qualys, Nessus, and others.
Ensure security best practices for data and system protection are followed.
Collaborate with development teams to review code and improve application security.
Support incident response efforts by investigating and mitigating security incidents.
Track and report cybersecurity metrics and KPIs for the Security Department.
Work with ticketing systems like Jira to manage security-related tasks and incidents.
Implement and maintain security frameworks, including ISO 27001, NIST, PCI-DSS.

AWSPHPCloud ComputingCybersecurityJavaJiraAzureDevOpsNetworkingScripting

Posted 20 days ago

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🔥 Product Strategy Lead - Fintech (Remote)

Posted 23 days ago

📍 Spain

🔍 Fintech

🔧 Requirements

5+ years of experience in product strategy, payments, or fintech.
Deep understanding of global payments ecosystems.
Experience with payment orchestration, smart routing, or subscription-based payments.
Strong analytical mindset with the ability to translate market trends into actionable product strategies.
Excellent communication skills, capable of influencing both technical and non-technical stakeholders.
Fluent in both spoken and written English.

💡 Responsibilities

Continuously monitor global payment trends, competitive landscapes, and regulatory developments to identify opportunities and risks.
Collaborate with Product, Engineering, and Business teams to define and refine our global payment orchestration strategy.
Work closely with merchants, PSPs, and acquiring partners to gather insights on pain points and payment optimization needs.
Leverage transaction data, payment analytics, and A/B testing to validate strategic initiatives.

Business IntelligenceData AnalysisOpen Api QzoneProduct DevelopmentStrategyWeb3.jsAgile methodologiesRESTful APIsComplianceExcellent communication skillsCross-functional collaborationMarket ResearchRisk ManagementStakeholder managementFinancial analysisData modelingData analyticsA/B testing

Posted 23 days ago

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🔥 Head of Finance - Fintech (Remote)

Posted 24 days ago

🔍 Fintech

🔧 Requirements

10+ years of experience in financial leadership roles, preferably within fintech, payments, or SaaS industries.
Proven experience scaling companies in international markets, particularly the USA and Europe.
Strong background in financial modeling, forecasting, and analysis within a high-growth environment.
Deep knowledge of payment ecosystems, including transaction flows, pricing models, and regulatory requirements.
Excellent leadership skills with the ability to influence cross-functional teams and stakeholders.
Exceptional analytical and strategic thinking abilities.
Experience with compliance frameworks such as PCI DSS, PSD2, and SOX.
Familiarity with payment orchestration and revenue optimization models.
Fluent in both spoken and written English.

💡 Responsibilities

Develop and execute the company’s financial strategy to support growth in the USA and European markets.
Partner with the CEO and executive team to align financial goals with business objectives and operational plans.
Provide financial insights and recommendations to drive decision-making and improve profitability.
Oversee auditing processes and ensure tax compliance, optimizing the company’s financial position and minimizing risk while adhering to regional regulations and best practices.
Lead financial forecasting, budgeting, and reporting to ensure visibility into financial performance and opportunities.
Oversee detailed analyses of revenue streams, payment processing costs, and customer profitability metrics.
Manage key financial KPIs to optimize revenue and operational efficiency.
Ensure compliance with financial regulations, including those specific to payment orchestration, such as PSD2 (Europe), PCI Compliant DSS, DORA, and U.S. financial reporting standards.
Advise on legal and regulatory matters, ensuring adherence to all applicable laws and Private Equity standards.
Oversee risk management strategies, including currency fluctuations and cross-border payment complexities.
Implement and manage robust internal controls, processes, and systems to ensure accuracy and accountability.
Manage cash flow, working capital, and liquidity to ensure the company remains financially agile.
Support fundraising initiatives, including equity and debt financing, to fuel growth.
Maintain strong relationships with investors, banks, and financial partners, ensuring alignment on financial goals.
Collaborate with partnerships and product teams to manage financial relationships with payment vendors and platforms.
Represent the company in key financial negotiations with vendors, partners, and investors.

Posted 24 days ago

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🔥 Team Lead Engineer (suscriptions) - Fintech (Remote)

Posted 24 days ago

🔍 Fintech

🔧 Requirements

5+ years of experience with Node.js
Proficiency in frontend development with React and TypeScript
4+ years leading hybrid engineering teams ( inhouse and outsource).
5+ years of domain expertise in payment industry, fintech, banking, or financial services, with a deep understanding of industry-specific requirements, compliance, and high-availability systems.
Deep expertise in software architecture, microservices, and cloud-based solutions in AWS.
Experience with Java and NodeJs.
Expertise in Test-Driven Development (TDD) and behavior-driven testing methodologies, ensuring robust, maintainable code.
Deep understanding and practical application of Object-Oriented Programming (OOP) principles, including SOLID design, Clean Architecture, and advanced software design patterns.
Advanced proficiency in Web/API environments, including HTTP protocols, designing and consuming RESTful services, and creating efficient, secure, and high-performance APIs.
Proficiency in database design and optimization (e.g., PostgreSQL, MySQL, or NoSQL databases).
Familiarity with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker, Kubernetes).
Excellent problem-solving skills and the ability to make data-driven decisions in a fast-paced environment.
Excellent communication and teamwork skills.

💡 Responsibilities

Lead, mentor, and inspire a team of backend and frontend engineers, fostering a culture of innovation and collaboration.
Design and develop scalable and high-performance backend services using Java.
Optimize system performance and ensure smooth API integrations across different services.
Work closely with Product, DevOps, and Security teams to define technical strategies and implement best practices.
Ensure high code quality through code reviews, automated testing, and CI/CD pipelines.
Maintain and improve monitoring and alerting systems to ensure system reliability.
Troubleshoot and resolve production issues efficiently while maintaining system stability.
Lead the adoption of modern development practices such as TDD, clean architecture, and microservices design.
Drive the technical roadmap by evaluating new technologies and frameworks to enhance the platform.
encourage a culture of innovation, collaboration, and accountability across technical teams.

Posted 24 days ago

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🔥 Head of Marketing Growth - Fintech (Remote)

Posted 24 days ago

📍 Spain

🔍 Fintech

🔧 Requirements

7+ years of experience in marketing, with a focus on B2B, Payments industry, fintech, or SaaS industries.
Proven track record of successful campaigns in the USA and/or European markets.
Experience in lead generation, digital marketing, and content marketing.
Strong knowledge of digital marketing tools, including Google Analytics, HubSpot, LinkedIn Campaign Manager, and SEO best practices.
Excellent written and verbal communication skills, with the ability to create compelling narratives for fintech audiences.
Familiarity with payment orchestration, e-commerce, and revenue optimization solutions.
Fluent in both spoken and written English

💡 Responsibilities

Develop and implement comprehensive marketing strategies to support business goals, including lead generation, brand positioning, and customer acquisition.
Tailor marketing plans to target merchants in the USA and Europe, reflecting regional preferences and market dynamics.
Establish and elevate the company’s brand identity, ensuring messaging consistency across all touchpoints.
Manage the creation of high-quality content, including blog posts, whitepapers, case studies, webinars, and social media posts to engage the fintech audience.
Design, execute and monitor multi-channel campaigns (email, PPC, SEO, social media, and events) to drive traffic and generate qualified leads.
Track and report on the performance of campaigns, providing actionable insights to improve ROI.
Work closely with sales and partnership teams to promote co-marketing initiatives with vendors and industry partners.

Data AnalysisGoogle AnalyticsCross-functional Team LeadershipContent creationCommunication SkillsAnalytical SkillsSEORESTful APIsMarket ResearchMarketingStakeholder managementLead GenerationStrategic thinkingDigital MarketingCRMSaaSA/B testing

Posted 24 days ago

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