Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Apply

Customer Service Representative

Posted about 1 month agoViewed

View full description

💎 Seniority level: Entry, Previous experience in customer service support, preferably with a hotel/short term rental background.

📍 Location: Philippines

🔍 Industry: Hospitality

🏢 Company: Bnberry

🗣️ Languages: English, additional languages are a plus

⏳ Experience: Previous experience in customer service support, preferably with a hotel/short term rental background.

🪄 Skills: Problem SolvingCustomer serviceDocumentationVerbal communicationWritingCRM

Requirements:
  • Previous experience in customer service support, preferably with a hotel/short term rental background.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-first mindset.
  • Comfortable using CRM software and other customer support tools.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Strong organizational skills and attention to detail.
  • Proficiency in English; additional languages are a plus.
Responsibilities:
  • Respond to customer inquiries through various channels including phone, email, and chat.
  • Assist clients with booking issues and inquiries about services.
  • Maintain a deep understanding of Bnberry's products and services for accurate customer assistance.
  • Document customer interactions, feedback, and necessary follow-up actions in the CRM system.
  • Collaborate with internal teams to resolve client issues and ensure a seamless customer experience.
  • Provide feedback and insights from clients to help improve products and services.
  • Participate in training sessions to stay updated on product offerings and customer service best practices.
Apply

Related Jobs

Apply
🔥 Customer Service Representative (English/Japanese)
Posted 11 days ago

📍 Philippines, Mexico

🔍 Software

🏢 Company: Hireframe👥 101-250Management ConsultingConsultingSalesProfessional Services

  • Fluent English speaker with strong verbal, written, and interpersonal skills
  • At least 1 - 3 years experience in a customer facing role
  • Ability to multi-task, organize, and prioritize work
  • Ability to quickly learn complex software products
  • Comfort working remote
  • Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)
  • Communicate with customers via phone, email and chat, with most requests via email
  • Provide knowledgeable answers to questions about our product
  • Become an expert in our gym management software
  • Collaborate with our engineering team on software issues
  • Translate marketing text and documentation from English to Japanese

Communication SkillsCollaborationProblem SolvingCustomer serviceWritten communicationMultitaskingInterpersonal skillsFluency in EnglishVerbal communicationActive listeningTechnical supportCRMCustomer support

Posted 11 days ago
Apply
Apply
🔥 Customer Service Representative (English)
Posted 11 days ago

📍 Philippines, Mexico, United States

🔍 Software

🏢 Company: Hireframe👥 101-250Management ConsultingConsultingSalesProfessional Services

  • Fluent English speaker with strong verbal, written, and interpersonal skills
  • At least 1 - 3 years experience in a customer facing role
  • Ability to multi-task, organize, and prioritize work
  • Ability to quickly learn complex software products
  • Comfort working remote
  • Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)
  • Communicate with customers via phone, email and chat, with most requests via email
  • Provide knowledgeable answers to questions about our product
  • Become an expert in our gym management software
  • Collaborate with our engineering team on software issues

Communication SkillsCustomer serviceWritten communicationVerbal communicationTroubleshootingCRMCustomer supportEnglish communicationSaaS

Posted 11 days ago
Apply
Apply
🔥 Customer Service Representative
Posted about 1 month ago

📍 Philippines

🧭 Full-Time

🔍 Customer Service

🏢 Company: Get It Done Law

  • Proven experience in customer service, sales, or lead management
  • Strong communication skills (both written and verbal)
  • Proficiency in GHL CRM (Go High Level) or similar platforms
  • Ability to multitask and handle a high volume of inquiries efficiently
  • Strong problem-solving skills and attention to detail
  • Handle email and call engagement
  • Manage inbound leads
  • Handle customer inquiries
  • Manage interactions through Go High Level (GHL) CRM

Customer serviceSales experienceLead Generation

Posted about 1 month ago
Apply
Apply
🔥 Customer Service Representative
Posted about 1 month ago

📍 Philippines

🧭 Full-Time

🔍 Publishing

🏢 Company: Autism Parenting Magazine

  • 2-5 years of customer service experience, particularly in email or chat support.
  • Bachelor’s degree in a relevant field is preferred but not required.
  • Familiarity with tools like Freshdesk, ActiveCampaign, and Hubstaff time tracking.
  • Access to a quiet home workspace with a reliable computer, webcam, and strong internet connection.
  • Passion for making a positive impact on the autism community.
  • Comfortable with technology and willing to learn new tools.
  • Provide timely, professional responses to customer inquiries via email and chat, ensuring families feel heard and valued.
  • Troubleshoot and resolve customer concerns while maintaining accurate records.
  • Guide families through the onboarding process for a smooth start with magazine and resources.
  • Collaborate with internal teams to enhance customer experience.
  • Manage comments and messages on social media platforms.
  • Support additional tasks such as data entry and outreach.
  • Use effective communication to build trust during interactions.

Communication SkillsCustomer serviceEmpathyTroubleshootingActive listeningData entryCRM

Posted about 1 month ago
Apply
Apply
🔥 Customer Service Representative
Posted 4 months ago

📍 Philippines

🧭 Full-Time

🔍 Property Management

🏢 Company: Remote VA

  • Excellent verbal and written communication skills.
  • Strong problem-solving and organizational abilities.
  • Prior experience in customer service or property management is a plus.
  • Comfortable working remotely and proficient with technology.
  • Ability to manage time effectively and multitask in a fast-paced environment.
  • Respond promptly and professionally to tenant inquiries via phone and email.
  • Coordinate service calls and ensure timely resolution of tenant concerns.
  • Handle rent-related communications, including payment updates and general inquiries.
  • Maintain accurate records of interactions and transactions using our CRM system.
  • Collaborate with the back support team to address tenant needs efficiently.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 4 months ago
Apply