Autism Parenting Magazine

Autism Parenting Magazine is an award winning publication aimed at improving the quality of life for families effected by autism. We believe in the potential of every child with autism and the magazine has become an essential resource for parents around the world. Established in 2012, our focus remains on objectively publishing autism-related topics, events, developments, treatments and news stories. We also cover a variety of inspiring real-life success stories to help parents make informed decisions and keep them updated on the latest therapeutic and treatment options. Our magazine features articles from hundreds of contributors including respected professionals, autism experts, parents of children on the spectrum and adults with autism. We include articles aimed at all age ranges from toddlers through the teenage years all the way to the preparation of adulthood. Together, we form a strong community. Awards In 2014 Autism Parenting Magazine won the prestigious Gold Mums Choice award for best online resources.

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🔥 Customer Service Representative
Posted about 1 month ago

📍 Philippines

🧭 Full-Time

🔍 Publishing

  • 2-5 years of customer service experience, particularly in email or chat support.
  • Bachelor’s degree in a relevant field is preferred but not required.
  • Familiarity with tools like Freshdesk, ActiveCampaign, and Hubstaff time tracking.
  • Access to a quiet home workspace with a reliable computer, webcam, and strong internet connection.
  • Passion for making a positive impact on the autism community.
  • Comfortable with technology and willing to learn new tools.
  • Provide timely, professional responses to customer inquiries via email and chat, ensuring families feel heard and valued.
  • Troubleshoot and resolve customer concerns while maintaining accurate records.
  • Guide families through the onboarding process for a smooth start with magazine and resources.
  • Collaborate with internal teams to enhance customer experience.
  • Manage comments and messages on social media platforms.
  • Support additional tasks such as data entry and outreach.
  • Use effective communication to build trust during interactions.

Communication SkillsCustomer serviceEmpathyTroubleshootingActive listeningData entryCRM

Posted about 1 month ago
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