Cloverleaf Care

πŸ‘₯ 11-50MedicalHealth CareπŸ’Ό Private Company
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Cloverleaf Care is a rapidly growing healthcare services company providing homecare and supportive services, specializing in case management, care work, and care coordination. We leverage technology to enhance our services and improve the lives of both our clients and our employees. Our commitment to client well-being is matched by our dedication to creating a positive and supportive work environment. We operate on a global scale, offering remote opportunities to talented individuals across diverse locations. Our team benefits from a supportive culture and opportunities for career advancement, enabling growth and development within a company that prioritizes both individual and collective success. Cloverleaf Care utilizes a robust tech stack including WordPress for our website, a content delivery network (CDN) for optimal performance, and Google Analytics to constantly monitor our effectiveness. We value efficiency and a flexible work environment, emphasizing seamless communication and collaboration across our geographically dispersed teams. This commitment to innovation and technological efficiency is central to our ability to scale and deliver consistent, high-quality care. Our employees enjoy the autonomy and flexibility of 100% remote work, coupled with the support of a positive and rewarding workplace. Our company's core values center around respect, appreciation, and employee empowerment. We encourage employee involvement in daily tasks, recognizing that every team member plays a vital role in our success. We actively support our employees' professional development through training and education, reflecting our belief in investing in the future. We also consistently demonstrate our commitment to creating an environment where everyone feels valued and their contributions are recognized. With a team of 11-50 employees, Cloverleaf Care is poised for continued growth and expansion. Our success is underpinned by our dedication to exceptional client care and the strong commitment of our diverse workforce. We are committed to leveraging technology and cultivating a positive work environment to provide consistent and high-quality services and to build a successful future for our entire team.

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πŸ“ Bangladesh

🧭 Full-Time

πŸ” Healthcare services

  • Experience in a Customer Service role.
  • Flair communication skills in English, both spoken and written is a MUST.
  • Expert level computer experience with documents, sheets and web applications is a MUST.
  • Excellent problem-solving skills.
  • Detail-oriented, highly organized, dependable, and able to multi-task.
  • Self-starter with superior time management skills.
  • Excellent customer service skills with US or UK consumers.
  • Must demonstrate clear phone call voice quality and clear HD video quality.
  • Dedicated home office space.
  • Strong work ethics and a professional attitude.

  • Schedule and coordinate day to day activities of healthcare workers.
  • Screen and hire caregivers.
  • Communicate regularly with field staff and develop relationships.
  • Staff client shifts by matching caregivers with clients.
  • Build rapport with US-based team members.
  • Manage the service delivery platform to meet company standards.
  • Answer phone calls and provide excellent customer service.
  • Prepare staffing reports.
  • Support payroll functions and provide HR support.

Communication SkillsProblem SolvingCustomer serviceTime Management

Posted about 2 months ago
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πŸ“ Philippines

🧭 Full-Time

πŸ” Healthcare services

  • 3+ years experience in a Customer Service role.
  • Flair communication skills in English, both spoken and written is a MUST.
  • Expert level computer experience with documents, sheets, and web applications is a MUST.
  • Excellent problem-solving skills.
  • Detail oriented, highly organized, dependable, and able to multi-task.
  • Self-starter with superior time management skills.
  • Excellent customer service skills with phone communication, particularly with US or UK consumers.
  • Must demonstrate clear voice quality and video quality during the hiring process.
  • Dedicated home office space.
  • Strong work ethics and a professional attitude towards work.

  • Schedule and coordinate day-to-day activities of healthcare workers.
  • Screen and hire caregivers.
  • Communicate regularly with field staff and develop strong interpersonal relationships.
  • Promote the employer’s brand and ensure the retention of the best talent.
  • Staff client shifts by matching caregivers with clients.
  • Manage the service delivery platform to meet company standards.
  • Provide exceptional customer service over the phone.
  • Prepare daily and weekly staffing reports.
  • Support payroll functions.
  • Provide human resources support to healthcare workers.

Communication SkillsMicrosoft Excel

Posted 3 months ago
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πŸ“ Kenya

🧭 Full-Time

πŸ” Healthcare services

  • 3+ years experience in a Customer Service role.
  • Excellent spoken and written communication skills in English.
  • Expert level computer skills with documents, sheets, and web applications.
  • Strong problem-solving abilities.
  • Detail-oriented, highly organized, dependable, and able to multi-task.
  • Self-starter with superior time management skills.
  • Demonstrated excellent customer service skills with US or UK consumers.
  • Clear voice quality for phone calls and HD video quality for interviews.
  • Dedicated home office space.
  • Strong work ethic and professional attitude.

  • Schedule and coordinate daily activities of healthcare workers.
  • Screen and hire caregivers.
  • Communicate regularly with field staff to promote the employer's brand.
  • Match caregivers to clients for staffing shifts.
  • Build rapport with US-based team members.
  • Manage the service delivery platform.
  • Provide excellent customer service through phone communications.
  • Prepare daily and weekly staffing reports.
  • Support payroll functions.
  • Offer HR support to healthcare workers.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelTime Management

Posted 3 months ago
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πŸ“ India

🧭 Full-Time

πŸ” Healthcare services

  • Experience in a Customer Service role.
  • Flair communication skills in English, both spoken and written is a MUST.
  • Expert level computer experience with documents, sheets and web applications is a MUST.
  • Excellent problem-solving skills.
  • Detail oriented, highly organized, dependable and a multi-tasker.
  • Self-starter with superior time management skills.
  • Excellent customer service skills with phone interactions.
  • Must demonstrate clear phone call voice quality and clear HD video quality during the hiring process.
  • Dedicated home office space.
  • Strong work ethics, respectful and a professional attitude towards work.

  • Schedule and coordinate day-to-day activities of healthcare workers.
  • Screen and hire caregivers.
  • Communicate regularly with field staff and develop strong interpersonal relationships.
  • Promote the employer’s brand and ensure retention of the best talent.
  • Staff client shifts by matching caregivers with clients.
  • Manage service delivery platform to meet the company's standards.
  • Answer phone calls and provide excellent customer service.
  • Prepare daily and weekly staffing reports.
  • Support payroll functions and provide HR support to healthcare workers.

Communication SkillsCollaborationMicrosoft ExcelTime Management

Posted 3 months ago
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