Customer Service Representative

Posted 3 months agoViewed

View full description

💎 Seniority level: Entry, Prior experience in customer service or property management is a plus

📍 Location: Philippines, EST, NOT STATED

🔍 Industry: Property Management

🏢 Company: Remote VA

🗣️ Languages: English

⏳ Experience: Prior experience in customer service or property management is a plus

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Excellent verbal and written communication skills.
Strong problem-solving and organizational abilities.
Prior experience in customer service or property management is a plus.
Comfortable working remotely and proficient with technology.
Ability to manage time effectively and multitask in a fast-paced environment.

Responsibilities:

Respond promptly and professionally to tenant inquiries via phone and email.
Coordinate service calls and ensure timely resolution of tenant concerns.
Handle rent-related communications, including payment updates and general inquiries.
Maintain accurate records of interactions and transactions using our CRM system.
Collaborate with the back support team to address tenant needs efficiently.

Apply

Related Jobs

Apply

🔥 Sales Customer Service Representative -Work from Home / Dayshift

Posted 4 days ago

📍 Philippines

🧭 Full-Time

🔍 Customer Service/Sales

🏢 Company: Twoconnect

🔧 Requirements

Proven experience in a Customer Service/Sales environment.
Excellent oral and written communication skills.
Proficient in using computer systems and software.
Strong interpersonal and teamwork skills.

💡 Responsibilities

Up-sell and cross-sell products and services to existing customers through telephone calls.
Leverage systems to meet sales targets.
Follow up on leads generated on the website.
Identify sales opportunities from existing client quotes.
Maintain records of sales activities and interactions.
Inform management of growth areas.

Customer serviceExcellent communication skillsAbility to learnSales experienceCRM

Posted 4 days ago

Apply

🔥 Customer Service Representative

Posted 10 days ago

📍 Philippines

🧭 Full-Time

🔍 Customer Service

🏢 Company: Get It Done Law

🔧 Requirements

Proven experience in customer service, sales, or lead management
Strong communication skills (written and verbal)
Proficiency in Go High Level (GHL) CRM or similar platforms
Ability to multitask and handle a high volume of inquiries
Strong problem-solving skills and attention to detail

💡 Responsibilities

Engage with customers via email and calls
Manage inbound leads and inquiries
Utilize Go High Level (GHL) CRM

Customer serviceSales experienceLead Generation

Posted 10 days ago

Apply

🔥 Customer Service Representative

Posted 21 days ago

📍 Philippines

🧭 Full-Time

🔍 Publishing

🏢 Company: Autism Parenting Magazine

🔧 Requirements

2-5 years of customer service experience, particularly in email or chat support.
Bachelor’s degree in a relevant field is preferred but not required.
Familiarity with tools like Freshdesk, ActiveCampaign, and Hubstaff time tracking.
Access to a quiet home workspace with a reliable computer, webcam, and strong internet connection.
Passion for making a positive impact on the autism community.
Comfortable with technology and willing to learn new tools.

💡 Responsibilities

Provide timely, professional responses to customer inquiries via email and chat, ensuring families feel heard and valued.
Troubleshoot and resolve customer concerns while maintaining accurate records.
Guide families through the onboarding process for a smooth start with magazine and resources.
Collaborate with internal teams to enhance customer experience.
Manage comments and messages on social media platforms.
Support additional tasks such as data entry and outreach.
Use effective communication to build trust during interactions.

Communication SkillsCustomer serviceEmpathyTroubleshootingActive listeningData entryCRM

Posted 21 days ago

Apply

🔥 Customer Service Representative

Posted 21 days ago

📍 Philippines

🔍 Hospitality

🏢 Company: Bnberry

🔧 Requirements

Previous experience in customer service support, preferably with a hotel/short term rental background.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-first mindset.
Comfortable using CRM software and other customer support tools.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Strong organizational skills and attention to detail.
Proficiency in English; additional languages are a plus.

💡 Responsibilities

Respond to customer inquiries through various channels including phone, email, and chat.
Assist clients with booking issues and inquiries about services.
Maintain a deep understanding of Bnberry's products and services for accurate customer assistance.
Document customer interactions, feedback, and necessary follow-up actions in the CRM system.
Collaborate with internal teams to resolve client issues and ensure a seamless customer experience.
Provide feedback and insights from clients to help improve products and services.
Participate in training sessions to stay updated on product offerings and customer service best practices.

Problem SolvingCustomer serviceDocumentationVerbal communicationWritingCRM

Posted 21 days ago

Apply

🔥 Customer Service Representative - #34117

Posted 24 days ago

📍 Philippines

🧭 Independent Contractor

🔍 Manufacturing, Logistics and Branding Solutions

🏢 Company: Manila Recruitment👥 11-50 Staffing Agency Consulting Human Resources Recruiting Social Media

🔧 Requirements

2 or more years in customer service, with an advantage for those in branding, promotional products, or logistics industries.
Experience with order management and client issue resolution.
Familiarity with CRM systems and workflow management tools.
Proficiency in Microsoft Office and related customer tools.
Strong verbal and written English communication skills.

💡 Responsibilities

Address and resolve client issues, vendor errors, and shipping discrepancies promptly.
Review client orders for accuracy and completeness and assess delivery timelines.
Schedule follow-ups for special-action orders ensuring on-time shipment.
Maintain and update the Work-in-Progress (WIP) dashboard for accuracy in delivery dates.
Participate in sales team and vendor meetings, sharing updates and insights.

Customer serviceMicrosoft OfficeCRM

Posted 24 days ago

Apply

🔥 Customer Service Representative - Philippines (Non-IT, Remote)

Posted 4 months ago

📍 Philippines

🧭 Full-Time

🔍 Healthcare services

🏢 Company: Cloverleaf Care👥 11-50 Medical Health Care

🔧 Requirements

3+ years experience in a Customer Service role.
Flair communication skills in English, both spoken and written is a MUST.
Expert level computer experience with documents, sheets, and web applications is a MUST.
Excellent problem-solving skills.
Detail oriented, highly organized, dependable, and able to multi-task.
Self-starter with superior time management skills.
Excellent customer service skills with phone communication, particularly with US or UK consumers.
Must demonstrate clear voice quality and video quality during the hiring process.
Dedicated home office space.
Strong work ethics and a professional attitude towards work.

💡 Responsibilities

Schedule and coordinate day-to-day activities of healthcare workers.
Screen and hire caregivers.
Communicate regularly with field staff and develop strong interpersonal relationships.
Promote the employer’s brand and ensure the retention of the best talent.
Staff client shifts by matching caregivers with clients.
Manage the service delivery platform to meet company standards.
Provide exceptional customer service over the phone.
Prepare daily and weekly staffing reports.
Support payroll functions.
Provide human resources support to healthcare workers.

Communication SkillsMicrosoft Excel

Posted 4 months ago

Apply

🔥 Customer Service Representative

Posted 5 months ago

📍 Philippines

🔍 Customer Service

🏢 Company: Starfish Hiring

🔧 Requirements

Minimum of 1-year verified experience as a Customer Service Representative within B2C or B2B contexts.
Proficient English communication abilities, both written and verbal, achieving at least a B2 proficiency level.
Exceptional phone, email, and instant messaging communication proficiencies.
Strong organizational and time management competencies.
Technologically adept and well-versed in contemporary tools such as desktop sharing, cloud services, CRM, and VoIP.
Skilled in using word-processing software and spreadsheets, such as MS Office.
Familiarity with online calendars and scheduling systems, such as Google Calendar.
Proactive and confident demeanor with meticulous attention to detail.
Able to work the night-shift.

💡 Responsibilities

Handle both incoming and outgoing calls.
Address customer concerns promptly and effectively.
Cultivate enduring relationships and foster trust with customer accounts through transparent and interactive dialogue.
Strive for customer satisfaction in every interaction.
Maintain thorough records of customer engagements, update customer accounts, and organize documentation.
Adhere to communication protocols, guidelines, and company policies.
Go the extra mile to actively engage with customers.
Perform miscellaneous tasks as needed.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelTime ManagementMS Office

Posted 5 months ago

Apply