Propeller

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money

Private Company

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Open Positions3

PhilippinesFull-TimeGeospatial TechnologyPosted

Customer Service Specialist

Deliver high-impact, timely support for Tier 1 inquiries, including software navigation, troubleshooting, account management, and subscriptions.
Champion the customer experience as the first point of contact, expertly triaging chats and emails to the right teams while enforcing escalation workflows.
Accelerate dataset delivery by facilitating proactive communication between customers and the Geospatial Solutions (GS) team.
Own essential non-inbox technical tasks such as stockpile verification and dataset refiltering to ensure operational efficiency.
Influence department growth by actively reviewing processes and championing improvements that optimize efficiency and elevate support capabilities.

Problem SolvingCustomer serviceTime Management+1 more

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About Propeller

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity. Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work and are proud to be recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor .

Propeller

Open Positions3

About Propeller

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