Propeller

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money

Private Company

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Open Positions2

PhilippinesFull-TimeSaaSPosted

Operations Manager (Customer Support)

Set the direction for 24/7 chat and email support operations aligning with customer experience strategy.
Own key customer service initiatives, manage resourcing, and communicate progress to leadership.
Act as a hands-on player-coach, guiding the team through complex scenarios and cross-functional collaboration.
Mentor team members through regular 1:1s, goal setting, and timely performance feedback.
Identify workflow bottlenecks and partner with leadership to implement automation and process improvements.
Foster a positive, accountable, and psychologically safe team culture during scaling.

Artificial IntelligenceData AnalysisOperations Management+3 more

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About Propeller

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity. Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work and are proud to be recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor .

Propeller

Open Positions2

About Propeller

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