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Pipe17

👥 11-50💰 $8,000,000 Seed about 4 years agoE-CommerceSaaSSoftwareCloud Infrastructure💼 Private Company
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Pipe17 is a technology company specializing in ecommerce solutions, offering positions in enterprise account management, ERP consulting for the LATAM region, and revenue operations management focused on SaaS subscriptions.

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Jobs at this company:

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🔥 Sales Development Representative (Ecommerce - Outbound SDR)
Posted 9 days ago

🔍 Ecommerce technology, SaaS

  • 3-5+ years of SDR/BDR experience in a SaaS company, preferably within ecommerce technology or operations.
  • Experience working in a startup or fast-growing environment.
  • Proven success in outbound prospecting, including ABM-style engagement and multi-touch outreach.
  • Proficiency in CRM platforms, preferably HubSpot, with the ability to generate reports and optimize workflows.
  • A methodical and disciplined approach to tracking leads, follow-ups, and pipeline metrics.
  • Research and identify ideal prospects based on ICP (Ideal Customer Profile) criteria.
  • Execute multi-channel outreach campaigns, including cold calls, emails, and LinkedIn messaging, to engage and qualify potential customers.
  • Conduct discovery conversations to assess prospect needs, pain points, and business challenges.
  • Work closely with an Account Executive to execute Account-Based Marketing (ABM) strategies and prioritize outreach within the assigned territory.
  • Develop personalized outreach strategies that resonate with target accounts and increase engagement.
  • Handle and address common objections to maintain momentum in the sales process.
  • Track all prospecting activities in HubSpot CRM and ensure data accuracy.
  • Regularly report on outbound efforts, including key performance metrics such as meetings booked, conversion rates, and pipeline impact.
Posted 9 days ago
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🔥 Enterprise Account Executive - Ecommerce
Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Ecommerce Software

  • 3-8 years of experience in Sales, with at least 3 years of full cycle closing hitting quota.
  • Experience working in a startup environment.
  • Experience with product-led businesses with substantial inbound inquiries.
  • Experience in high mid-market B2B or Enterprise sales.
  • Ability to manage a CRM system and provide visibility into your pipeline.
  • Develop and execute a strategic sales plan to achieve revenue goals.
  • Track pipeline and progress in Hubspot.
  • Identify high value opportunities to company leadership.
  • Provide ideas to accelerate lead-to-close processes.
  • Collaborate with marketing to develop communication plans.

Data AnalysisNegotiation skillsSales experienceStrategic thinkingCRMSaaS

Posted 2 months ago
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🔥 LATAM Technical Support Engineer (Buenos Aires)
Posted 4 months ago

📍 Argentina

🧭 Full-Time

🔍 Ecommerce

  • English language proficiency: native or fluent
  • 2+ years of SaaS troubleshooting experience in a Technical Support capacity as Tier 2 customer support, with one year as a Software Test Engineer
  • Understanding of APIs and integration technologies used to create Pipe17 integrations
  • Proficient in analyzing log files and standard debugging concepts using tools like Datadog and Postman
  • Demonstrated ability to troubleshoot and triage complex, code-related technical issues
  • Basic experience in troubleshooting performance & network related issues
  • Soft skills to interact with customers over phone, email, Zoom
  • Experience within the ecommerce space: Shopify, BigCommerce, WooCommerce, Wix, Squarespace, eBay, Walmart, Wayfair, Target, Overstock etc.; and B2B sales platforms, point-of-sale systems and ERPs like NetSuite, 3PLs / warehouse management systems, CartRover; order and inventory management systems such as Stitch labs, Brightpearl, Cin7; and SaaS connectivity solutions such as Del Boomi, Workato, Zapier etc.
  • Perform troubleshooting and provide development assistance to Pipe17 customers
  • Serve as a point of internal escalation on technical issues within the Support org
  • Perform check of escalated issues found by internal team members prior to advancing through proper channels
  • Create and improve documentation to help users and partners help themselves
  • Employ your problem solving skills to triage and fix bugs on our platform
  • Improve the quality and efficiency of the solutions we deliver to our customers
  • Find other opportunities to move the team, the org, and the company forward, such as contributing to building and maintaining internal tools, code review, mentoring
  • Some on call responsibilities weekdays after hours and some weekends

Problem SolvingMentoringTime ManagementDocumentationDebugging

Posted 4 months ago
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🔥 LATAM ERP Solution Consultant, Implementation
Posted 5 months ago

📍 LATAM

🧭 Full-Time

🔍 Software/Tech, Ecommerce

  • Minimum of 4 years experience in the software/tech industry.
  • Onboarding background - Customer onboardings with Netsuite, Acumatica or other ERP.
  • Understand integrations (using REST APIs) with cloud systems.
  • Experience with configuring SAAS products.
  • Ecommerce experience highly desired.
  • Mid-market focus on customers.
  • Analytical, problem-solving, and troubleshooting skills.
  • Solid project management and customer management skills.
  • Experience with Order to cash flow: Products, Sales Orders/Cash Sales, Inventory, Purchase Orders/Transfer Orders, Returns/RMAs, etc.
  • Exposure to integrations with NetSuite (via Celigo, Boomi, FarApp or anything else).
  • Own the customer as the single point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
  • Be the main technical point of contact guiding the customer to leverage Pipe17 based on best practices and technical knowledge.
  • Be consultative and build in-depth customer relationships and a complete understanding of their business goals and objectives.
  • Lead multiple projects during the implementation phase and be viewed as an expert in solution design, development and troubleshooting.
  • Translate business requirements into product use cases or technical requirements.
  • Configure Pipe17 products based on customer requirements.
  • Serve as a point of internal escalation on technical issues within the Support org.
  • Perform troubleshooting and development assistance to Pipe17 customers and resolve problems when possible, engaging engineering as needed.
  • Coach and educate customers to improve adoption of Pipe17.
  • Collaborate with internal stakeholders (Engineering, Product, Sales) to complete customer goals.
  • Create and improve documentation to help customers and partners help themselves.
  • Document onboarding steps for future reference and to transition to other teams as needed.

Project ManagementShopifyCommunication SkillsAnalytical SkillsCollaboration

Posted 5 months ago
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