Network Delivery Project Manager
New
S
SalsifySaaS Commerce
Remote - USFull-TimeMiddle
Salary$79,050 — $93,000 USD
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementJiraConfluenceSaaSAsana
Requirements
- 3+ years of project management experience in customer-facing, problem-solving positions in fast-paced, high-tech companies (SaaS and SI preferred).
- Experience working in project management software and collaborative tooling (Confluence, JIRA, Smartsheet, Asana, Kimble).
- Solid PMO competencies, including plan management for activities, scope, deliverables, timeline, and budget.
- Risk, issue, and change management skills.
- Comfort and alignment in utilizing a PSA and other tools as a project’s source of truth.
- Experience leading teams to help customers integrate data source systems (PIMs, ERPs, MDMs, DAMs) with digital retailers and eCommerce platforms.
- Ability to quickly grasp and make effective use of industry and customer-specific terminology.
- Ability to foster relationships with internal teams and external customers while addressing issues with diplomacy and tact.
- Ability to manage a higher volume of variably-sized projects and contract types (T&M, fixed fee, managed services, etc.).
Responsibilities
- Manage all aspects of implementation projects for both packaged and custom configuration and/or integration services for core and enterprise customers.
- Ensure all project records and artifacts reflect customer goals and project scope, as well as updated progress and status.
- Prepare and communicate across Salsify/customer teams to deliver results within packaged and custom project plans.
- Read project situations to recognize and communicate risk.
- Report on project status to relevant stakeholders both internally and externally, tracking project progress, issues/risks, and mitigation plans.
- Identify conflict and/or change with the customer and collaborate with management to drive resolution.
- Collaborate with department heads and teams across Salsify to identify and schedule the appropriate resources necessary to deliver on all aspects of the project.
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