- Define and drive strategic, ambiguous programs and processes that address significant challenges with cross product-area impact.
- Spearhead efforts to drive consistency, efficiency, and economies of scale across infrastructure workstreams.
- Partner with leadership across multiple functions to align on differing objectives and drive collaborations across organizational boundaries.
- Build and implement innovative solutions to improve operational effectiveness, identifying process breakdowns and anticipating/responding dynamically to change.
- Develop technical roadmaps and white papers alongside engineering stakeholders to provide data-driven influence on technical decision-making.
- Coach, mentor, and provide guidance to team members, setting best practices for program management within the organization.