- Process union payrolls accurately and compliantly within stated processing timelines/SLAs.
- Synthesize and correctly apply information from complex collective bargaining agreements, side letters, and simple mathematical rules when processing payroll.
- Ensure correct interpretation of union agreements and other provisions; escalate to appropriate partners when formal interpretation is required.
- Manually review and validate calculations; identify discrepancies and make corrections/overrides as needed.
- Multitask across multiple payrolls and deadlines; proactively manage workload and priorities.
- Maintain clear, well-documented notes in systems so others can understand the status of a payroll and the rationale for decisions.
- Build strong working relationships with internal partners (e.g., Labor Relations, Customer Success, Payroll Ops/Tax Ops, Product/Engineering) to resolve issues quickly and reduce repeat work.
- Contribute to SOPs, knowledge sharing, and continuous improvement efforts.
Microsoft Excel