Senior Account Manager
New
refurbedE-commerce marketplace
This role is open to candidates based in Europe (including UK) onlyFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- German and English at professional level
- Experience
- At least 5 years
- Required Skills
- Data AnalysisAccount ManagementStakeholder management
Requirements
- University degree
- At least 5 years of experience in Account Management, ideally with marketplace businesses
- Professional command of German and English with C-level negotiation skills
- Proven experience in managing and growing accounts and driving performance improvements
- Hands-on mentality and entrepreneurial mindset
- Ability to effectively communicate, influence, and build trust with stakeholders at different levels
- Tech and AI-first mindset
- Strong critical thinking and analytical problem-solving skills
- Resilience and ability to learn from setbacks
Responsibilities
- Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products
- Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position
- Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation
- Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams
- Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform
- Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives
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