Enablement Manager, Revenue Operations

New
R
RunpodAI Infrastructure
Remote - USAFull-TimeManager
Salary$145,000 - $190,000
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Job Details

Required Skills
Artificial IntelligenceSalesforceCustomer SuccessSaaS

Requirements

  • Demonstrated experience building onboarding or enablement programs in high-growth SaaS, PaaS, or infrastructure companies.
  • Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding.
  • Strong understanding of enterprise B2B sales processes and customer success workflows.
  • Experience developing written enablement content including playbooks, onboarding materials, and competitive resources.
  • Experience working cross-functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams.
  • Comfort using metrics and reporting to improve enablement effectiveness.
  • Active use of AI tools for content creation, coaching, or enablement operations.
  • Strong communication and organizational skills.
  • Successful completion of a background check.

Responsibilities

  • Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations.
  • Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers, defining ramp milestones and productivity benchmarks.
  • Build sales playbooks for PLG and enterprise sales motions, including frameworks for discovery, messaging, and objection handling.
  • Develop Customer Success onboarding, expansion frameworks, and QBR resources, partnering on enterprise account enablement strategies.
  • Maintain competitive positioning resources and battle cards, gathering field feedback to refine messaging.
  • Run recurring training programs and build self-service enablement content libraries and coaching frameworks.
  • Track onboarding effectiveness and GTM performance metrics, partnering with RevOps and People teams for reporting infrastructure.
  • Leverage AI tools to automate content creation, coaching, and enablement systems.
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$145,000 - $190,000
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