Enablement Manager, Revenue Operations
New
R
RunpodAI Infrastructure
Remote - USAFull-TimeManager
Salary$145,000 - $190,000
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Job Details
- Required Skills
- Artificial IntelligenceSalesforceCustomer SuccessSaaS
Requirements
- Demonstrated experience building onboarding or enablement programs in high-growth SaaS, PaaS, or infrastructure companies.
- Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding.
- Strong understanding of enterprise B2B sales processes and customer success workflows.
- Experience developing written enablement content including playbooks, onboarding materials, and competitive resources.
- Experience working cross-functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams.
- Comfort using metrics and reporting to improve enablement effectiveness.
- Active use of AI tools for content creation, coaching, or enablement operations.
- Strong communication and organizational skills.
- Successful completion of a background check.
Responsibilities
- Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations.
- Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers, defining ramp milestones and productivity benchmarks.
- Build sales playbooks for PLG and enterprise sales motions, including frameworks for discovery, messaging, and objection handling.
- Develop Customer Success onboarding, expansion frameworks, and QBR resources, partnering on enterprise account enablement strategies.
- Maintain competitive positioning resources and battle cards, gathering field feedback to refine messaging.
- Run recurring training programs and build self-service enablement content libraries and coaching frameworks.
- Track onboarding effectiveness and GTM performance metrics, partnering with RevOps and People teams for reporting infrastructure.
- Leverage AI tools to automate content creation, coaching, and enablement systems.
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