People Business Partner

New
T
Tucows Inc.Telecommunications
Location: RemoteFull-TimeMiddle
Salary100,000 - 120,000 USD per year
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Job Details

Experience
5–7 years of progressive HR Business Partner experience
Required Skills
Artificial IntelligenceMicrosoft ExcelChange ManagementGoogle Sheets

Requirements

  • 5–7 years of progressive HR Business Partner experience with a focus on employee relations.
  • Expert knowledge of US federal/state employment law (FLSA, ADA, FMLA) and Canadian employment law (BC, Ontario).
  • Proven experience managing complex ER cases, investigations, and terminations.
  • Experience administering leaves of absence under US and Canadian legislation.
  • Strong proficiency in Google Sheets/Excel, including formulas, VLOOKUPs, and pivot tables.
  • Demonstrated ability to use AI tools like Claude or ChatGPT to accelerate HR workflows.
  • Strong written communication skills for drafting investigation reports, PIPs, and termination documentation.
  • Bachelor’s degree in Human Resources Management or a related field (preferred).
  • CPHR and/or SHRM certification (an asset).

Responsibilities

  • Serve as the subject matter expert and primary point of contact for employee relations, policy questions, and sensitive investigations.
  • Lead and document workplace investigations to ensure procedural fairness and timely resolution.
  • Manage end-to-end terminations, including drafting documentation and calculating entitlements under US and Canadian standards.
  • Advise managers on performance improvement plans, disciplinary processes, and progressive discipline.
  • Administer leaves of absence including medical, parental, and disability leaves in compliance with applicable US and Canadian legislation.
  • Support organizational design initiatives, workforce restructuring, and change management planning.
  • Leverage HR data and AI tools to identify workforce trends, draft documentation, and streamline project management.
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100,000 - 120,000 USD per year
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