Make-A-Wish America

Together, we create life-changing wishes for children with critical illnesses.

1001-5000 employees

Charity

Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions9

Remote positions are open to applicants based anywhere in the continental U.S.Full-TimeNonprofitPosted

Chief Operations Officer

Provide executive leadership and oversight of day-to-day operations to ensure alignment with the organization’s mission, vision, and strategic goals.
Lead and integrate core operational functions, including finance, human resources, information technology, legal, compliance, and administration.
Develop and implement operational strategies, policies, and systems that promote efficiency, scalability, and organizational effectiveness.
Partner with the CEO and executive leadership team to drive strategic planning and execution across the organization.
Drive AI enablement across the organization, co-leading with the CIO to move Make-A-Wish from nonprofit benchmarks to for-profit standards of technology-driven transformation.
Oversee financial performance, including budgeting, forecasting, and resource allocation, ensuring fiscal responsibility and sustainability.
Establish performance metrics and monitor outcomes to ensure achievement of organizational goals.
Lead, coach, and hold accountable senior leadership team members.
Ensure compliance with all applicable laws, regulations, and organizational policies.
Collaborate with internal and external stakeholders, including the Board of Directors.

LeadershipOperations ManagementFinancial Management+3 more

Showing 1 of 9 positions

About Make-A-Wish America

Make-A-Wish America transforms lives by granting life-changing wishes to children facing critical illnesses. You will join an organization that has fulfilled over 500,000 wishes worldwide since 1980, creating moments of joy and hope for children and their families. This global leader serves communities across the United States and nearly 50 other countries. Their work goes beyond fleeting happiness; 99% of doctors believe wishes help relieve family stress. Your contributions directly improve emotional and physical well-being. Make-A-Wish secures an estimated $300M in annual revenue, fueling their powerful mission.

How We Work

You will thrive in a remote-first environment, with positions open across the continental U.S. Make-A-Wish provides all necessary equipment, including a laptop, monitor, and docking station, to ensure a seamless remote setup. Collaboration happens effectively using Microsoft 365, particularly Microsoft Teams. While primarily remote, some roles may involve occasional travel for events or conferences. This flexible structure supports a strong work-life integration. You will join a mission-driven team dedicated to making a tangible difference.

Technology at Make-A-Wish America

You will work within a Microsoft-centric ecosystem, leveraging Microsoft 365, Azure, and the Power Platform for efficiency. The organization utilizes Power BI for data analytics and Microsoft 365 Copilot to enhance productivity. For cloud infrastructure and security, they rely on VMware vCloud Director and VMware NSX Data Center. Salesforce and NetSuite are critical tools for donor processing, financial management, and comprehensive reporting. Make-A-Wish is also exploring AI and machine learning to deepen donor engagement and optimize revenue growth. You will contribute to advancing these systems, supporting a global mission.

Why Join Us

Directly contribute to granting life-changing wishes for children with critical illnesses, creating profound impact.
Work remotely from anywhere in the continental U.S. with full equipment provided, supporting work-life balance.
Join a financially stable non-profit with an estimated $300M annual revenue, ensuring long-term mission support.
Grow your skills in a modern tech environment, utilizing Microsoft 365, Salesforce, and NetSuite.
Benefit from comprehensive day-one benefits including medical, dental, vision, generous PTO, and a 401(k) match.

Benefits & Perks

Comprehensive medical, vision, and dental insurance, effective day one.
Monthly premiums for vision, dental, short-term, and long-term disability paid for the employee.
Health Savings Account (HSA), Flexible Spending Account (FSA), and a fully funded Health Reimbursement Account (HRA).
401(k) Retirement Savings Plan with a 5% company match after one year of service.
Eligibility for the Public Service Loan Forgiveness Program.
Up to 15 PTO days, 10 sick days, 11 paid holidays, 2 volunteer days, and 2 personal days.
Parental leave.
Employee awards, recognition programs, and individual/leadership development.
Discounts for theme parks, events, hotels, concerts, and movie tickets.
Laptop, 24-inch monitor, and docking station/adaptor provided for new hires.

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