Virtual Assistant - Fulfilment
New
D
Decentralized MastersDeFi Education
Rio de Janeiro, State of Rio de Janeiro, Brazil. Buenos Aires, Buenos Aires, Argentina. Colombia. Chile. MexicoFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceTime ManagementGoogle Workspace
Requirements
- Native or professional-level English speaker
- Must be located in South America
- Proven experience as a Virtual Assistant or relevant role
- Customer Service experience is a must
- Excellent experience with word-processing software and spreadsheets (e.g. Google Suite)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent phone, email and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills
- High school diploma
- Familiarity with Defi or Crypto (preferred)
- Previous working experience with Circle (preferred)
- Additional qualifications as an Administrator or Executive Assistant (preferred)
Responsibilities
- Manage emails and communications
- Escalate customer queries
- Draft reports and presentations
- Maintain clear and continuous communication with customers
- Perform general administrative duties
- Onboard new customers
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