- Answer and manage incoming calls from patients, caregivers, clients, and staff
- Provide professional communication and support in both English and Russian
- Document calls, messages, and interactions accurately and promptly
- Assist with scheduling support and administrative coordination
- Complete reports, data entry, and other office-related tasks
- Communicate effectively with management and team members
- Handle time-sensitive matters with professionalism, discretion, and attention to detail
- Follow company procedures and maintain organized records
- Support daily operational needs as assigned
Customer serviceData entry