- Own inbound leads and actively work them through the sales process.
- Make outbound calls, send SMS and email follow-ups, and consistently work open opportunities.
- Book qualified appointments and close opportunities when appropriate.
- Keep every lead, opportunity, follow-up, note, status, and disposition accurate and up to date in the CRM.
- Assist existing customers with questions, scheduling, and general service needs.
- Navigate common objections around pricing, timing, and competition.
- Re-engage old leads and identify opportunities for upsells.
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