Inside Sales & Account Management APAC
New
S
SangomaTelecommunications
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 1–2 years
- Required Skills
- SalesforceAccount ManagementCRM
Requirements
- Fluent English communication skills, both written and verbal.
- 1–2 years of experience in Inside Sales and/or Account Management.
- Demonstrated ability and desire to qualify, develop, and progress sales leads.
- Strong technical aptitude with the ability to learn Sangoma products, services, and internal systems.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Successful track record in commission-based sales (preferred).
- Experience selling communications or technology solutions (preferred).
- Experience in Account Management and/or Inside Sales within the Unified Communications (UC) or Telecommunications industry (preferred).
- Experience using Salesforce CRM (preferred).
Responsibilities
- Engage with customers and prospects through phone, video conferencing, email, chat, and other communication channels.
- Provide pre-sales support and information on Sangoma’s products and services.
- Assess customer requirements and recommend preliminary solutions that align with their business and technical needs.
- Provide budgetary pricing and product information to prospective customers.
- Follow documented and automated lead engagement processes to effectively qualify and develop sales opportunities.
- Maintain accurate and detailed records of all customer interactions within the company’s CRM system.
- Prepare quotations and conduct timely follow-up activities to advance sales opportunities.
- Manage and maintain relationships with existing customers, including handling escalations and identifying upsell opportunities.
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