Director/Sr Director, Sales Enablement - Consultant Enablement
New
Based in the United StatesFull-TimeDirector
Salary175,000 - 195,000 USD per year
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Job Details
- Experience
- 8–12+ years of experience in client operations, talent operations, workforce mobilization, consulting operations, or similar fields.
- Required Skills
- SalesforceSharePointData analytics
Requirements
- 8–12+ years of experience in client operations, talent operations, workforce mobilization, consulting operations, or similar fields.
- Proven track record leading onboarding, readiness, or staffing processes in fast-paced, demand-driven environments.
- Strong experience managing cross-functional workflows involving Sales, Talent Acquisition, Legal, Compliance, and Delivery teams.
- Ability to design and improve scalable operational systems using automation, structured workflows, and data insights.
- Experience managing teams and driving performance through structured execution and accountability.
- Strong analytical and problem-solving skills with attention to operational detail and process efficiency.
- Proficiency with tools such as Salesforce, ATS platforms, and document management systems (e.g., SharePoint, DocuSign).
- Excellent communication skills with the ability to align stakeholders and influence senior leadership decisions.
- Experience with contractor or consultant workforce models is strongly preferred.
- Exposure to automation, AI tools, or workflow optimization in talent operations is a plus.
Responsibilities
- Lead end-to-end consultant onboarding, credentialing, compliance, and readiness workflows to ensure consultants are deployable at speed and scale.
- Own and optimize the Consultant Concierge function, managing intake, triage, escalation, and resolution of onboarding and access-related issues.
- Define SLAs, governance frameworks, and escalation paths to ensure rapid resolution of operational blockers affecting deployment timelines.
- Partner with cross-functional teams (Sales, Talent, Legal, IT, Compliance, Delivery) to eliminate systemic bottlenecks and improve mobilization efficiency.
- Translate pipeline demand into readiness planning, ensuring consultant supply aligns with skills, geography, and capacity needs.
- Drive process standardization, automation, and tooling improvements across ATS, CRM, and talent systems to improve scalability and cycle time.
- Lead reporting and analytics efforts, including readiness metrics, time-to-activate, and concierge performance indicators.
- Support broader Sales Enablement initiatives including proposals, SOW development, and contract execution support where needed.
- Mentor and guide teams while providing leadership coverage and escalation support for senior stakeholders.
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