Sr. Director of Executive Engagement & Executive Briefing Centers (EBC)
New
I
IonQQuantum Computing
Remote or Hybrid (based near IonQ's US Headquarters in Washington DC/College Park, MD.)Full-TimeDirector
Salary$169,869 - $221,514
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Job Details
- Experience
- 15+ years
- Required Skills
- Stakeholder managementData analytics
Requirements
- 15+ years of experience in customer engagement, executive briefing programs, customer experience, or related leadership roles in enterprise B2B environments.
- Proven experience building and operating Executive Briefing Centers (EBCs) or high-touch executive engagement programs.
- Strong understanding of enterprise and government sales cycles, strategic account management, and executive stakeholder engagement.
- Track record of designing and scaling customer storytelling and advocacy programs.
- Experience working closely with product marketing, sales, and customer success teams.
- Exceptional leadership and stakeholder management skills, with the ability to influence senior executives.
- Strong ability to craft compelling narratives for technical and executive audiences.
- Analytical mindset with experience defining and tracking customer engagement metrics.
- Ability to translate high-level company strategy into structured, scalable customer engagement programs.
- Comfortable operating in a fast-moving, high-growth environment.
Responsibilities
- Own and operate IonQ’s Executive Briefing Center (EBC) program, including strategy, experience design, content, and execution.
- Design and deliver high-impact executive briefings, customer visits, and strategic engagements tailored to enterprise, government, and partner audiences.
- Build and manage the pipeline of strategic customer visits and executive engagements.
- Capture insights and outcomes from customer engagements and translate them into actionable feedback for product, marketing, and sales teams.
- Lead the development of customer engagement and advocacy programs, including customer stories, case studies, and reference programs.
- Define and track key metrics across EBC effectiveness, customer engagement, and advocacy impact.
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