Provide rapid, high-quality support for end users using remote assistance tools.
Serve as an escalation point for complex or time-sensitive issues.
Independently triage, investigate, and resolve technical issues.
Document findings, actions taken, and outcomes in the ticketing system.
Create and maintain internal and user-facing documentation.
Train staff on supported platforms and systems, focusing on Microsoft 365.
Contribute to project-related work across Microsoft 365 and cloud environments.
Support staff onboarding, software installation, and endpoint-related tasks.
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About Clean Air Task Force
Clean Air Task Force (CATF) is pioneering global efforts to decarbonize our planet, working to solve climate change by accelerating low-carbon energy technologies and advocating for powerful policies. We don't just talk about climate solutions; we build them. Our research and analysis drive fact-based strategies, from advocating for significant legislative incentives to facilitating commercialization of cutting-edge technologies like carbon capture and advanced nuclear energy. You will contribute to a legacy of impact, making a tangible difference for a zero-emissions, high-energy future for everyone.
How We Work
You will join a remote-first organization with staff collaborating across four continents and six global operations. Our culture embodies a perpetual start-up mindset, fostering a curious, collaborative, and inclusive environment. Decision-making is driven by deep expertise and rigorous analysis. You can expect to work with a team that values initiative and autonomy, putting research and knowledge into action. We are a team of self-starters united by a passion for our mission.
Why Join Us
Drive global climate solutions, backed by science and rigorous policy analysis.
Work remotely with a diverse team spanning continents, influencing international policy.
Contribute to tangible impact, from lobbying for $125 billion in climate incentives to commercializing advanced energy technologies.
Collaborate in a curious, inclusive, and mission-driven environment focused on real-world change.
Advance your expertise in critical areas like electricity markets, methane reduction, or nuclear energy policy.
Benefits & Perks
Robust health insurance package: medical, dental, and vision for eligible employees.
Employer contribution to HSA for eligible medical plans.
Paid family and medical leave: 12 weeks for family leave, 10 weeks for medical leave.
Short-term and long-term disability, and life insurance for full-time employees.
Flex Savings Accounts (FSAs) for healthcare and dependent care.
Competitive annual salary ranges, clearly stated for each position.