Reedsy

πŸ‘₯ 11-50πŸ’° $1,236,459 Grant over 8 years agoPublishingDigital MediaMarketplaceNewsE-CommerceEBooksπŸ’Ό Private Company
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Reedsy is an online community of over 1,000,000 authors and publishing professionals, providing a platform for authors to connect with top editors, designers, and marketers to help create and market indie books. The company operates fully remotely.

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πŸ“ Europe

🧭 Full-Time

πŸ’Έ 60000.0 - 100000.0 EUR per year

πŸ” Publishing

  • Professional experience with NodeJS
  • Experience with NoSQL databases (Redis, MongoDB)
  • Strong test-driven approach to development
  • Fluency in English
  • Work closely with designers and engineers to design, build, and ship features
  • Extend the feature set of the collaborative word processor
  • Deliver value by crafting templates for e-readers and print
  • Architect and develop scalable web applications
  • Evaluate and improve application performance and security
  • Take ownership of tasks and see features through
  • Review work and provide feedback to teammates

Node.jsMongoDBRedis

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πŸ“ United Kingdom, Spain, Italy, France, Portugal

πŸ’Έ 25000 - 45000 USD per year

πŸ” Publishing

  • 5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.).
  • Experience automating support processes.
  • Great understanding of on-boarding and conversion rate optimization (CRO) techniques.
  • Entrepreneurial minded.
  • Strong writing skills with perfect grammar and spelling.
  • Native-level English speaker.
  • Availability to work every other weekend.
  • Offer support to Reedsy users.
  • Review projects submitted on the platform.
  • Build customer funnels by designing emails and in-app messages to reactivate users.
  • Maintain and update the FAQ based on user feedback and questions.
  • Suggest product features based on user feedback.
  • Contribute to maintaining a high NPS.

Communication SkillsAnalytical SkillsCollaborationWritingCustomer support

Posted 5 months ago
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πŸ“ Philippines, Vietnam, Indonesia, India, South Korea

🧭 Full-Time

πŸ’Έ 25000 - 45000 USD per year

πŸ” Publishing

  • 5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.).
  • Experience automating support processes.
  • Great understanding of onboarding and conversion rate optimization (CRO) techniques.
  • Entrepreneurial minded.
  • Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling.
  • Native-level English speaker.
  • Availability to work every other weekend.
  • Offering support to Reedsy users.
  • Reviewing projects submitted on the platform.
  • Building customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features to them.
  • Maintaining and updating our FAQ based on user feedback and questions.
  • Suggesting product features based on user feedback.
  • Contributing to maintaining a high NPS (currently at 86!).

Communication SkillsAnalytical SkillsCollaborationCustomer support

Posted 5 months ago
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πŸ“ United Kingdom

🧭 Internship

πŸ’Έ 12000 - 24000 EUR per year

πŸ” Publishing

  • Analytical mind.
  • Ability to work as part of a remote team and communicate effectively.
  • Strong writing skills with clear and accurate communication.
  • Native-level English speaker.
  • Customer support experience is welcomed, but not a necessity.
  • Previous experience or interest in marketplace and/or creative industry is a bonus.
  • Ambition and a good sense of humor.
  • Fluency in French, Spanish, or German is a plus.
  • Offering support to Reedsy users.
  • Reviewing projects submitted on the platform.
  • Building customer funnels by designing emails and in-app messages to reactivate users and introduce Reedsy's features.
  • Maintaining and updating the FAQ based on user feedback and questions.
  • Suggesting product features based on user feedback.
  • Contributing to maintaining a high NPS (currently at 86).

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationTeamwork

Posted 5 months ago
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πŸ“ United Kingdom, United States, Netherlands, France, Spain

🧭 Internship

πŸ’Έ 12000 - 24000 EUR per year

πŸ” Publishing

  • Experience identifying audiences and targeting them with marketing campaigns.
  • Analytical mind.
  • Good understanding of Google Sheets and basic statistics.
  • Experience dealing with customers.
  • Strong writing skills.
  • Native-level English speaker.
  • Generate scalable ideas for growing the book reviewer community.
  • Find book reviewers and their contact details using various acquisition tools and techniques.
  • Handle automated email campaigns.
  • Write effective email copy to convert potential reviewers.
  • Evaluate book reviewer applications.
  • Introduce new reviewers to Discovery.

Data AnalysisCommunication SkillsAnalytical SkillsMicrosoft Excel

Posted 5 months ago
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πŸ“ United States, Colombia, Mexico, Brazil, Argentina

πŸ’Έ 25000 - 45000 USD per year

πŸ” Publishing

  • 5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.).
  • Experience automating support processes.
  • Great understanding of on-boarding and conversion rate optimization (CRO) techniques.
  • Entrepreneurial minded.
  • Strong writing skills, clear and accurate with perfect grammar and spelling.
  • Native-level English speaker.
  • Availability to work every other weekend.
  • Offering support to Reedsy users.
  • Reviewing projects submitted on the platform.
  • Building customer funnels (design emails and in-app messages) to reactivate users.
  • Maintaining and updating our FAQ based on user feedback and questions.
  • Suggesting product features based on user feedback.
  • Contributing to maintaining a high NPS (currently at 86!).

Communication SkillsAnalytical SkillsCollaboration

Posted 5 months ago
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πŸ“ United Kingdom, United States, Netherlands, France, Spain

🧭 Internship

πŸ’Έ 12000 - 24000 EUR per year

πŸ” Publishing

  • Strong interest in talent acquisition, recruitment, and human resources practices.
  • Analytical mind and attention to detail to find the perfect match for the team.
  • Ability to work autonomously and motivation to learn new topics.
  • Strong writing skills and native-level English speaker.
  • Assist the Reedsy Talent team in hiring impactful employees each year.
  • Review applications for open roles and fast-track top candidates.
  • Seek out passive talent and coordinate interviews between candidates and hiring managers.
  • Identify alternative strategies to attract new talent.
  • Work with the Talent team to create and develop a great candidate experience.

Data AnalysisJavaJavascriptCommunication SkillsAnalytical SkillsCollaborationAttention to detailRecruitment

Posted 5 months ago
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πŸ“ United Kingdom, Portugal, France, Netherlands, Spain

πŸ’Έ €50k - €70k

πŸ” Publishing

  • 5+ years of experience as UX/UI designer and ability to implement (some of) your own designs.
  • Knowledge of design tools such as Sketch or Figma.
  • Strong knowledge of interaction design, information architecture, and visual design principles.
  • A portfolio of design work.
  • Good, critical eye for detail.
  • Perfectly fluent in English, great communication skills.
  • Experience working remotely.
  • As a UX/UI Designer, you will be working closely with our founders, Lead Designer and engineering team to craft beautiful interfaces and develop an outstanding user experience.
  • Working across multiple products, you will design new user journeys, features and products.
  • Contribute to maintaining and evolving existing applications.
  • Design and maintain the components, UI patterns, and documentation for Reedsy’s design system and component library.
  • Develop (at least some of) the front-end for your designs and collaborate closely with our engineering team to ensure perfect implementation.

FigmaCommunication SkillsSketch

Posted 6 months ago
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πŸ“ United Kingdom, United States, Netherlands, France, Spain

🧭 Internship

πŸ’Έ €12k - €24k

πŸ” Publishing

  • Strong interest in content marketing, SEO and startups.
  • Native-level English speaker.
  • Can communicate ideas clearly and succinctly through writing.
  • Strong attention to detail.
  • Bonus Points: A proven writing background (i.e. blogs, essays).
  • Fluent in multiple languages.
  • An urge to initiate and act on your own ideas.
  • A good dose of ambition, a willingness to learn, and a great sense of humor.
  • A full-time internship where you will take a hands-on role in executing Reedsy’s content marketing strategy.
  • Focus on creating blog content to acquire leads.
  • You will learn and action the marketing team’s proven approach for keyword research: determining what topics and keywords to attack.
  • Content creation: how to write a best-in-class blog post that blows the competition out of the water.
  • Content promotion: getting eyeballs and clicks.
  • Working efficiently in a flexible, independent, remote environment.

HTMLCSSJavaJavascriptContent creationCommunication SkillsAnalytical SkillsCollaborationSEO

Posted 6 months ago
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πŸ“ United Kingdom, France, Portugal, Poland, Spain

🧭 Full-Time

πŸ’Έ €60k – €100k

πŸ” Publishing

  • Professional experience with NodeJS, VueJS, TypeScript and NoSQL (Redis, MongoDB) databases.
  • A good understanding of modern HTML and CSS.
  • Strong test-driven approach to development.
  • Perfectly fluent in English.
  • Enjoy working remotely.
  • Bonus points include:
  • Professional experience with building and deploying Single Page Apps.
  • Knowledge of ShareDB and LaTeX.
  • Experience with CSS pre-processors, such as SASS or LESS.
  • Experience with build-chain and deployment automation tools, such as Webpack and Github Actions.
  • A good dose of ambition, a willingness to learn, and a great sense of humor.
  • You will join and work on our book editing tool. Here's what you'll do:
  • Work closely with our designers and engineers to design, build, and ship new features from scratch.
  • Extend the growing feature set of our cutting-edge, collaborative word processor.
  • Deliver real value to our users by crafting beautiful book templates for their e-readers and for print.
  • Architect and develop highly scalable web applications.
  • Evaluate and improve the performance, durability, and security of applications in production.
  • Take ownership for your tasks and see features through from start to finish.
  • Help teammates improve when reviewing their work and appreciate feedback when they reciprocate.

HTMLCSSMongoDBTypeScriptRedisNosqlNodeJS

Posted 6 months ago
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