Reedsy

👥 11-50💰 $1,236,459 Grant over 8 years agoPublishing Digital Media Marketplace News E-Commerce EBooks💼 Private Company

Reedsy is an online community of over 1,000,000 authors and publishing professionals, providing a platform for authors to connect with top editors, designers, and marketers to help create and market indie books. The company operates fully remotely.

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🔥 Customer Happiness Intern - Remote

Posted 3 months ago

📍 United Kingdom

🧭 Internship

💸 12000 - 24000 EUR per year

🔍 Publishing

Analytical mind.
Ability to work as part of a remote team and communicate effectively.
Strong writing skills with clear and accurate communication.
Native-level English speaker.
Customer support experience is welcomed, but not a necessity.
Previous experience or interest in marketplace and/or creative industry is a bonus.
Ambition and a good sense of humor.
Fluency in French, Spanish, or German is a plus.

Offering support to Reedsy users.
Reviewing projects submitted on the platform.
Building customer funnels by designing emails and in-app messages to reactivate users and introduce Reedsy's features.
Maintaining and updating the FAQ based on user feedback and questions.
Suggesting product features based on user feedback.
Contributing to maintaining a high NPS (currently at 86).

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationTeamwork

Posted 3 months ago

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🔥 Growth Marketing Intern - Remote

Posted 3 months ago

📍 United Kingdom, United States, Spain, France, Netherlands

🧭 Internship

💸 12000 - 21000 GBP per year

🔍 Publishing

Analytical mind
Experience automating and scaling outreach
Familiarity with Google Analytics and other analytics tools
Understanding of onboarding and conversion rate optimization (CRO) techniques
Customer support experience (Intercom, Crisp, Zendesk, etc.)
Entrepreneurial minded
Strong writing skills
Native-level English speaker

Execute on current outreach strategy, including lead generation, A/B testing, and email campaigns.
Reply to leads and record campaign performance.
Develop new growth avenues for freelancer acquisition and improve processes.
Review applications and select professionals based on predefined criteria.
Onboard new professionals.

Google AnalyticsGoAnalytical SkillsCustomer support

Posted 3 months ago

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🔥 Customer Happiness Manager - Remote Americas

Posted 3 months ago

📍 United States, Colombia, Mexico, Brazil, Argentina

💸 25000 - 45000 USD per year

🔍 Publishing

5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.).
Experience automating support processes.
Great understanding of on-boarding and conversion rate optimization (CRO) techniques.
Entrepreneurial minded.
Strong writing skills, clear and accurate with perfect grammar and spelling.
Native-level English speaker.
Availability to work every other weekend.

Offering support to Reedsy users.
Reviewing projects submitted on the platform.
Building customer funnels (design emails and in-app messages) to reactivate users.
Maintaining and updating our FAQ based on user feedback and questions.
Suggesting product features based on user feedback.
Contributing to maintaining a high NPS (currently at 86!).

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago

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🔥 Talent Acquisition Intern - Remote Europe

Posted 3 months ago

📍 United Kingdom, United States, Netherlands, France, Spain

🧭 Internship

💸 12000 - 24000 EUR per year

🔍 Publishing

Strong interest in talent acquisition, recruitment, and human resources practices.
Analytical mind and attention to detail to find the perfect match for the team.
Ability to work autonomously and motivation to learn new topics.
Strong writing skills and native-level English speaker.

Assist the Reedsy Talent team in hiring impactful employees each year.
Review applications for open roles and fast-track top candidates.
Seek out passive talent and coordinate interviews between candidates and hiring managers.
Identify alternative strategies to attract new talent.
Work with the Talent team to create and develop a great candidate experience.

Data AnalysisJavaJavascriptCommunication SkillsAnalytical SkillsCollaborationAttention to detailRecruitment

Posted 3 months ago

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🔥 UX/UI Designer - Remote Europe

Posted 3 months ago

📍 United Kingdom, Portugal, France, Netherlands, Spain

💸 €50k - €70k

🔍 Publishing

5+ years of experience as UX/UI designer and ability to implement (some of) your own designs.
Knowledge of design tools such as Sketch or Figma.
Strong knowledge of interaction design, information architecture, and visual design principles.
A portfolio of design work.
Good, critical eye for detail.
Perfectly fluent in English, great communication skills.
Experience working remotely.

As a UX/UI Designer, you will be working closely with our founders, Lead Designer and engineering team to craft beautiful interfaces and develop an outstanding user experience.
Working across multiple products, you will design new user journeys, features and products.
Contribute to maintaining and evolving existing applications.
Design and maintain the components, UI patterns, and documentation for Reedsy’s design system and component library.
Develop (at least some of) the front-end for your designs and collaborate closely with our engineering team to ensure perfect implementation.

FigmaCommunication SkillsSketch

Posted 3 months ago

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🔥 Senior Software Engineer (Node/Vue/TypeScript) - Remote Europe

Posted 4 months ago

📍 United Kingdom, France, Portugal, Poland, Spain

🧭 Full-Time

💸 €60k – €100k

🔍 Publishing

Professional experience with NodeJS, VueJS, TypeScript and NoSQL (Redis, MongoDB) databases.
A good understanding of modern HTML and CSS.
Strong test-driven approach to development.
Perfectly fluent in English.
Enjoy working remotely.
Bonus points include:
Professional experience with building and deploying Single Page Apps.
Knowledge of ShareDB and LaTeX.
Experience with CSS pre-processors, such as SASS or LESS.
Experience with build-chain and deployment automation tools, such as Webpack and Github Actions.
A good dose of ambition, a willingness to learn, and a great sense of humor.

You will join and work on our book editing tool. Here's what you'll do:
Work closely with our designers and engineers to design, build, and ship new features from scratch.
Extend the growing feature set of our cutting-edge, collaborative word processor.
Deliver real value to our users by crafting beautiful book templates for their e-readers and for print.
Architect and develop highly scalable web applications.
Evaluate and improve the performance, durability, and security of applications in production.
Take ownership for your tasks and see features through from start to finish.
Help teammates improve when reviewing their work and appreciate feedback when they reciprocate.

HTMLCSSMongoDBTypeScriptRedisNosqlNodeJS

Posted 4 months ago

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🔥 Community Growth Manager

Posted 4 months ago

📍 United Kingdom, United States

💸 €35k – €50k

🔍 Publishing

At least 3 years of experience in scaling acquisition for a startup, across both paid and non-paid channels.
Familiar with AB testing and conversion optimization.
Ability to analyze performance data (using tools such as Google Analytics, Sheets or Data Studio) and use it to inform your decisions.
Experience running webinars and online events.
Entrepreneurial mindset.
Strong writing skills and native-level English speaker.
Bonus: Fluent in multiple languages.

Your role is to grow Reedsy's supply of creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), build relationships and optimize conversion.
Contribute to designing and implementing scalable lead acquisition ideas.
Reach out to top creative professionals and present Reedsy to them.
Optimize the balance between supply and demand by crunching data and following KPIs.
Build customer funnels (design emails and in-app messages) to reactivate and educate users.
Organize webinars and create content to engage with our community.
Liaise with our Data Analyst to report on supply growth and create dashboards.

Data AnalysisGoogle AnalyticsGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 4 months ago

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Reedsy

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