Marketing Operations & CRM Specialist
New
U
Unpack Holdings LimitedCreator Economy
Sao Paulo, Brazil. Buenos Aires, Argentina. Mexico. Colombia. Costa Rica. PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceJiraMicrosoft ExcelCRMHubSpotGoogle Sheets
Requirements
- 2+ years of dedicated experience in Marketing Operations, Sales Operations, or Revenue Operations (RevOps).
- Hands-on experience architecting and managing relational databases or CRM structures.
- Advanced proficiency with Google Sheets or Excel, including complex formulas, pivot tables, and conditional formatting.
- Proven experience managing tasks and agile-style boards using tools such as Linear, Jira, or Notion.
- Strong attention to detail with the ability to maintain data structures and process order.
- Experience building automated integration workflows using tools like Zapier or Make (preferred).
- Prior experience supporting a high-volume outbound team, such as sales or influencer marketing (preferred).
- Familiarity with the gaming, eSports, or creator economy platforms (preferred).
Responsibilities
- Take full ownership of the CRM environment by architecting custom fields, views, and automation rules.
- Conduct daily audits of pipelines to ensure data accuracy and maintain hygiene standards.
- Identify workflow bottlenecks and implement automated triggers and standard operating procedures.
- Manage the marketing department project backlog, tracking sprints and deadlines.
- Build and maintain operational dashboards to report on pipeline velocity and conversion rates.
- Coordinate across marketing, legal, and finance teams to facilitate creator onboarding and tracking.
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