Solutions Architect

New

Remote within the United StatesFull-TimeMiddle

Salary$95,000 to $115,000, eligible for annual bonus

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Job Details

Experience: 3-5 years of experience with declarative configuration of Salesforce
Required Skills: Project ManagementSalesforce

Deep knowledge of Salesforce architecture, clouds, products, and best practices.
3-5 years of experience with declarative configuration of Salesforce (Flow, Process Builder, etc.).
Experience in a client-facing consulting, professional services, or technical implementation role.
Background managing client projects and directly interacting with stakeholders.
Bachelor's degree in Engineering, Computer Science, Business, or a related field.
Excellent verbal and written communication skills.
Exceptional analytical and problem-solving skills.
Strong project management skills, including the ability to manage multiple competing priorities.
Marketing Cloud, Pardot, and/or Apex programming experience is highly preferred.
Experience deploying and/or supporting Mogli SMS or a similar messaging SaaS product is a plus.
Understanding Nonprofit and Higher Education sectors is a bonus.

Own the professional services lifecycle: scoping, implementation, testing, rollout, training, documentation, and final sign-off.
Architect and build solutions that maximize the value Mogli SMS delivers to clients within their unique constraints.
Act as a source of continuity from onboarding through delivery, ensuring a smooth handoff from Sales/SEs.
Manage project timelines and budgets, delivering high-quality solutions on time and on budget.
Drive end-user adoption through training, change management, and enablement strategies.
Serve as the subject matter expert on Mogli’s technical capabilities, advanced configurations, and integrations.
Collaborate with Account Managers and Technical Support to ensure measurable client outcomes.

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