Solutions Architect
New
Remote within the United StatesFull-TimeSenior
Salary$95,000 to $115,000, eligible for annual bonus
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Job Details
- Experience
- 3-5 years of experience with declarative configuration of Salesforce
- Required Skills
- Project ManagementSalesforce
Requirements
- 3-5 years of experience with Salesforce declarative configuration, including Flow and Process Builder.
- Proven experience in a client-facing professional services, consulting, or technical implementation role.
- Deep understanding of Salesforce architecture, clouds, and industry best practices.
- Strong project management skills with the ability to manage multiple competing priorities.
- Bachelor’s degree in Engineering, Computer Science, Business, or a related field.
- Excellent verbal and written communication skills with a client-focused mindset.
- High analytical and problem-solving skills for deconstructing complex technical problems.
- Marketing Cloud, Pardot, or Apex programming experience is highly preferred.
- Experience with messaging SaaS products or knowledge of Nonprofit/Higher Education sectors is a plus.
Responsibilities
- Manage the full professional services lifecycle from scoping and implementation to training and final sign-off.
- Architect and configure Mogli SMS solutions on the Salesforce platform to meet client business requirements.
- Serve as the primary technical point of contact for clients, ensuring project delivery on time and within budget.
- Collaborate with cross-functional teams including Sales, Product, and Support to ensure client outcomes and roadmap alignment.
- Provide expert guidance on Salesforce architecture, scalability, security, and best practices.
- Develop and manage product extensions or add-on packages.
- Support partners during joint implementation projects and troubleshoot complex technical issues.
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