PSA Solution Architect
New
H
HarborProfessional Services
Remote, United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience as a Salesforce administrator; 5+ years of experience in PSA related requirements gathering, system design, configuration, implementation, testing, and deployment
- Required Skills
- Project ManagementSalesforceData modelingNetSuite
Requirements
- Bachelor's degree.
- 5+ years of experience as a Salesforce administrator.
- 5+ years of experience in PSA-related requirements gathering, system design, configuration, implementation, testing, and deployment.
- Expert-level custom Salesforce development skills (Apex, LWC, Aura, Visualforce).
- Strong Flow and declarative expertise.
- Proven track record as a technical lead or lead architect on complex, multi-phase PSA implementations.
- Deep familiarity with PSA concepts (project financials, utilization, revenue, time & expense) in a professional services context.
- Demonstrated knowledge of IT implementation methodologies (waterfall, agile, iterative).
- Excellent communication and storytelling skills (written and spoken).
- Proficient in process and data mapping.
- Strong organizational skills and ability to prioritize tasks.
Responsibilities
- Serve as the lead architect and technical lead for PSA and PSA adjacent initiatives, guiding solution design and defining technical standards.
- Analyze the service delivery lifecycle and translate requirements into scalable system designs.
- Drive business requirements for integrations between the PSA, Salesforce CRM, and NetSuite.
- Lead the end-to-end technical design and architecture of scalable solutions on Salesforce, including data models and integration patterns.
- Deliver complex, custom solutions using Flows to extend PSA functionality and build advanced automation.
- Develop and maintain technical documentation, including system designs, data models, and specifications.
- Maintain deep expertise in Salesforce and PSA data models, architecture, and security.
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