- Own the professional services lifecycle: scoping, implementation, testing, rollout, training, documentation, and final sign-off.
- Architect and build solutions that maximize the value Mogli SMS delivers to clients within their unique constraints.
- Act as a source of continuity from onboarding through delivery, ensuring a smooth handoff from Sales/SEs.
- Manage project timelines and budgets, delivering high-quality solutions on time and on budget.
- Drive end-user adoption through training, change management, and enablement strategies.
- Serve as the subject matter expert on Mogli’s technical capabilities, advanced configurations, and integrations.
- Collaborate with Account Managers and Technical Support to ensure measurable client outcomes.
Project ManagementSalesforce