- Define and own Boldr’s category and market narrative
- Lead the evolution of Boldr from traditional outsourcing provider to modern CX solutions partner
- Develop clear, differentiated messaging that resonates with CX and operations leaders
- Build a repeatable, scalable pipeline engine aligned to revenue goals
- Partner closely with Sales, Customer Success, and RevOps to ensure alignment between marketing activity and revenue outcomes
- Establish Boldr’s presence within key CX ecosystems, particularly across SaaS and eCommerce communities
- Build a campaign engine that translates insights and expertise into scalable demand
- Develop thought leadership that reflects Boldr’s perspective on CX, AI-enabled service delivery, and modern outsourcing
- Partner with RevOps to establish clear visibility into marketing’s impact on pipeline and revenue
- Lead and develop a global marketing team
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