Account Executive
C
CXM Direct LLCFinancial Services
JapanFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Japanese speaker and able to understand English
- Required Skills
- Microsoft OfficeNegotiationAccount Management
Requirements
- Bachelor's degree in Business, Finance, or a related field
- Proven track record in account management or sales within the financial services industry
- Strong knowledge of the FX and CFD markets
- Excellent relationship-building and communication skills
- Ability to understand client needs and provide tailored solutions
- Strong problem-solving and negotiation skills
- Self-motivated and able to work independently
- Proficient in Microsoft Office suite
- Japanese speaker and able to understand English
- Experience in the brokerage industry is a plus
Responsibilities
- Manage and expand relationships with existing clients to drive retention and growth
- Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue
- Understand client needs and provide customized solutions and support
- Address client inquiries, resolve issues, and provide excellent customer service
- Stay up-to-date with industry trends and market conditions
- Collaborate with internal teams to ensure client satisfaction and successful implementation
- Prepare reports and present updates on client performance and account metrics
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