Partnerships Lead
New
F
FYSTFintech, Payments
Cyprus; Secondary Locations: Romania, Netherlands, Lithuania, United Kingdom, Slovenia, France, Czech Republic, Portugal, Bulgaria, Germany, Croatia, Austria, Malta, Poland , Estonia, Spain, Luxembourg, Slovakia, HungaryFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- Russian, English
- Experience
- 4+ years
- Required Skills
- Business IntelligenceMicrosoft ExcelComplianceAccount ManagementRisk ManagementStakeholder management
Requirements
- 4+ years of experience in account management, partner success, onboarding, or partnership operations within a PSP, acquirer, payment gateway, or payment infrastructure company.
- Previous leadership experience within partnerships, account management, operations, or payment infrastructure teams.
- Strong understanding of payment processing, including approval rates, acquiring flows, settlements, risk management, and compliance frameworks.
- Hands-on experience managing merchant accounts and PSP relationships.
- Proven ability to lead and coordinate multiple teams in a fast-paced environment.
- Strong operational mindset with the ability to manage multiple priorities and resolve escalations.
- Confident Excel skills; experience with BI or operational analytics tools is a plus.
- Strong communication and stakeholder management skills.
- Fluent Russian and strong English communication skills.
Responsibilities
- Lead and coordinate two operational teams within the partnerships function to ensure ownership, accountability, and process improvement.
- Drive the onboarding of PSP companies onto processing channels from first contact to live transactions.
- Build, maintain, and scale integrations with new and existing partners.
- Own and oversee a portfolio of merchant accounts, monitoring performance and resolving risks.
- Manage the partner risk register, compliance, and operational risks.
- Oversee merchant account infrastructure, including transaction activity, status, and history.
- Review and negotiate commercial terms including processing rates, settlements, and reserves.
- Resolve settlement delays, operational escalations, and debt-related issues.
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