Brokerage Representative

New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
French and English
Experience
Minimum 2 years
Required Skills
Microsoft Excel

Requirements

  • Minimum 2 years of experience in customs operations, brokerage, logistics, or freight forwarding.
  • Strong understanding of customs regulations and classification processes.
  • Proficiency in French and English (written and spoken) is required.
  • Advanced proficiency in Microsoft Excel and general computer systems.
  • Strong analytical thinking, attention to detail, and problem-solving abilities.
  • Ability to multitask and manage high volumes of time-sensitive work.
  • Strong communication skills and ability to interact professionally with clients and stakeholders.
  • Customs Specialist (CCS) certification is considered an asset.
  • Experience with tariff classification and/or Free Trade Agreement (FTA) determination is preferred.
  • Bachelor’s degree in a related field or equivalent experience is considered an asset.

Responsibilities

  • Prepare and process customs entries in compliance with applicable regulations, including HTS classification, customs requirements, and government agency procedures.
  • Coordinate with international and domestic carriers, clients, and overseas offices to ensure timely freight clearance and delivery.
  • Monitor and follow up on customs documentation, resolving discrepancies and ensuring accuracy in all filings and submissions.
  • Support clearance processes by troubleshooting issues and communicating effectively with customers and regulatory stakeholders.
  • Maintain accurate records by scanning and managing documentation within internal systems under strict timelines.
  • Assist in financial and accounting reconciliation related to customs and brokerage transactions.
  • Prepare reports, data summaries, and operational analyses using standard office and database tools.
  • Maintain strong client relationships and provide consistent communication regarding shipment status and requirements.
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