Apply📍 Canada
🧭 Contract
💸 50000.0 - 65000.0 CAD per year
🔍 Clean energy, EV charging solutions
- Energy, enthusiasm, positivity.
- 1-2 years of experience in a Customer Success or customer-facing role.
- Strong communication skills and the ability to assess and respond appropriately across formats.
- Strong interpersonal and organization skills.
- Excellent self-guided problem-solving skills to address the root cause of problems.
- Ability to learn and adapt new technologies and explain software features.
- Customer relationship experience, preferably in the technology and software industry.
- Lead day to day communication and value demonstration for accounts within a grouped book of business.
- Develop and maintain positive relationships to drive business outcomes encouraging retention and advocacy.
- Implement strategies for customers to successfully realize value to retain recurring revenue.
- Troubleshoot and resolve issues in a timely manner, working closely with cross-functional teams as needed.
- Ensure customer details and data are captured and updated correctly across systems.
SalesforceProblem SolvingInterpersonal skillsAdaptabilityTroubleshootingStrong communication skillsTechnical supportCRMCustomer Success
Posted 8 days ago
Apply