Customer Service Representative
New
T
There is TalentCustomer Service
Bogotá, CO, Pacific Time; Monday to Friday, 8:00 am to 5:00 pm (PST)Contract
Salary not disclosed
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Job Details
- Languages
- English (C1/Fluent)
- Required Skills
- Communication SkillsCustomer serviceCRM
Requirements
- Excellent spoken and written English with a clear, neutral accent.
- Previous experience in customer service, call handling, or a similar client-facing role.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Comfortable working with CRM systems and standard office software.
- Reliable internet connection and a quiet workspace for handling customer calls.
Responsibilities
- Answer incoming calls from clients in a professional and courteous manner.
- Follow up with customers regarding inquiries, appointments, and ongoing requests.
- Prepare and send estimates accurately and in a timely manner.
- Provide exceptional customer service by addressing client questions and resolving concerns.
- Maintain accurate records of customer interactions and follow-up activities.
- Coordinate with internal team members to ensure prompt resolution of customer needs.
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