Staffing Operations Manager
New
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Hire HangarStaffing Agency
Argentina - Buenos Aires, Cuba - Havana, Parugauy - Asuncion, Ecuador - Guayaquil, Bolivia - Santa Cruz de la Sierra, Guatemala- Guatemala City, Mexico - Monterrey, South Africa - Johannesburg, Columbia - Bogotá, Peru - Lima, Dominican Republic - Santo Domingo, Nicaragua - Managua, Panama - Panama City, Honduras - Tegucigalpa, South Africa - Cape Town, Mexico - Mexico City, US Time Zones (EST–PST)ContractManager
Salary$1.2K – $2K per month • Offers Commission
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Job Details
- Languages
- English
- Required Skills
- Account ManagementGoogle WorkspaceSlackAsana
Requirements
- Staffing agency experience is non-negotiable
- Demonstrated experience in a managerial or senior-level role with direct oversight of recruitment staff
- Strong working knowledge of ATS platforms
- Excellent written and spoken English
- Highly organized with the ability to manage competing priorities in a high-volume environment
- Prior remote work experience
- Fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana)
- Ideally worked with US or UK-based companies
Responsibilities
- Manage and support a team of recruiters, ensuring daily accountability, output quality, and professional development
- Oversee recruitment operations from pipeline management through to placement, maintaining process integrity at every stage
- Administer and optimize ATS workflows, ensuring accurate tracking, reporting, and system hygiene
- Identify operational bottlenecks and implement scalable solutions to improve team efficiency
- Support client account management by ensuring service levels are consistently met and issues are resolved promptly
- Track and report on team KPIs, flagging risks and driving performance improvements
- Coordinate with internal teams to align on priorities, capacity, and hiring goals
- Maintain documentation of processes, workflows, and operational standards
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