Veta Virtual

Welcome to Veta Virtual!At Veta Virtual, we're transforming how businesses engage with their customers

Private Company
ShareTweet

Open Positions12

Must currently be based in Latin America (LATAM) or EuropeFull-TimeFintech CryptocurrencyPosted
  • Field inbound calls, texts, and emails while performing outbound outreach to assist clients.
  • Follow compliance policies and standard operating procedures to ensure accurate task completion.
  • Partner with the compliance team to identify and report suspicious activity via internal ticketing.
  • Build and maintain strong, lasting relationships with prospective and current clients.
  • Educate clients on platform basics, wallet management, Bitcoin, and other cryptocurrency offerings.
  • Guide clients through the process of executing trades via bank wire and ACH transfer.
  • Track individual performance metrics including call quality and conversion ratios.
Customer serviceComplianceRisk Management
Showing 1 of 12 positions

About Veta Virtual

Welcome to Veta Virtual!At Veta Virtual, we're transforming how businesses engage with their customers. Based in Toronto, we're a rapidly growing start-up looking for friendly, amazing and upbeat team members like you.Who We AreWe specialize in Customer Experience and Virtual Assistance services, helping businesses across Canada and the US thrive. This is not a call center, we're way beyond that. Our clients span multiple industries, including law firms, professional services, accounting and tax offices, non-profits, construction, and marketing agencies.What We DoWe ensure no call goes unanswered and no message is unreturned. By offering customizable receptionist and assistant services, we free up time and boost revenue for our clients.Our MissionTo delight, surprise, and empower businesses of all sizes and their customers, ensuring they walk away ridiculously happy.Our Core ValuesExecution Excellence: Coordination, meticulous planning, and effective communication drive our success.Growth Mindset: We value open-mindedness, self-awareness, and continuous learning.Fearless Integrity: Courage, transparency, and stepping outside our comfort zones define us.Compassionate Connection: Emotional intelligence, clear communication, and understanding build our culture.Reliability and Trust: Trustworthiness and reliability are key to our collective achievement.Why Join Us?Join Veta Virtual for a fun, engaging, and dynamic environment where you can learn, grow, and make a difference. Apply now and be part of a team that values excellence, growth, integrity, compassion, and trust. Let's create something amazing together!

Similar Companies