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Virtual Assistant

Posted 2024-11-19

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πŸ’Ž Seniority level: Middle, 3+ years

πŸ’Έ Salary: 1200 - 1500 USD per month

πŸ” Industry: E-commerce

🏒 Company: Veta Virtual

πŸ—£οΈ Languages: English

⏳ Experience: 3+ years

Requirements:
  • 3+ years in a relevant role such as virtual assistance, customer service, or e-commerce support.
  • Proficiency in QuickBooks Online, online marketplaces, and navigating digital tools.
  • Excellent email etiquette and relationship-building skills with a fun, kind, and professional tone.
  • Strong focus on accuracy, especially with numbers and order details.
  • Ability to handle sensitive financial information with integrity.
Responsibilities:
  • Process orders, coordinate with warehouses, confirm with vendors, and ensure timely dispatch and delivery.
  • Communicate professionally with wholesale clients and retail outlets via email, providing timely updates and building trust.
  • Handle invoices through QuickBooks Online and ensure accurate record-keeping for all transactions.
  • Engage with the Faire Marketplace, respond to customer inquiries, and participate in monthly marketing meetings.
  • Proactively identify subtle ways to promote the brand and enhance customer loyalty.
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