Answer inbound and outbound patient calls professionally
Schedule and coordinate patient appointments and follow-up visits
Verify insurance eligibility and benefits
Assist with prior authorizations and referral coordination
Follow up with patients regarding appointments, treatment plans, and outstanding requirements
Communicate with insurance companies regarding eligibility, coverage, and authorizations
Maintain accurate patient records and documentation within the EMR
Coordinate communication between providers, patients, and external healthcare partners
Ensure HIPAA compliance and patient confidentiality at all times
Deliver exceptional customer service and support patient retention
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About SnappyCX
SnappyCX specializes in offering customizable outsourcing solutions designed to accelerate business growth and reduce costs. They connect businesses with a global pool of vetted professionals, offering services across IT and software development, customer support, marketing and sales, finance and accounting, and virtual assistance. SnappyCX prides itself on helping companies optimize operations, providing affordable solutions, and ensuring seamless integration of talent. You can typically onboard a team within a week.
How We Work
SnappyCX fosters a culture of innovation, transparency, and inclusivity. They create a dynamic work environment where employees can thrive, emphasizing empathy, mutual respect, and continuous improvement. They are committed to empowering their team and building a workplace where people come first.
Why Join Us
You will empower businesses to achieve growth by providing vital outsourcing support.
You will contribute to a culture that values innovation, transparency, and inclusivity.
You can expect opportunities for professional growth and development within a supportive remote environment.
You will work with a company that embraces flexibility and offers fully remote opportunities across diverse schedules and time zones.
You will be part of a team dedicated to excellence, consistently meeting or exceeding service level agreements.
Benefits & Perks
Competitive salaries with performance-based bonuses.