Answer inbound phone calls and respond to patient inquiries professionally
Manage SMS/text communication with patients
Respond to emails and maintain communication workflows
Confirm upcoming appointments and handle rescheduling
Schedule patient appointments accurately
Coordinate calendars and manage provider availability
Verify insurance eligibility using EOBs
Determine co-pays, deductibles, and coverage details
Administer pre-appointment assessments (e.g., PHQ-9)
Ensure patient forms are completed prior to visits
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About SnappyCX
SnappyCX specializes in offering customizable outsourcing solutions designed to accelerate business growth and reduce costs. They connect businesses with a global pool of vetted professionals, offering services across IT and software development, customer support, marketing and sales, finance and accounting, and virtual assistance. SnappyCX prides itself on helping companies optimize operations, providing affordable solutions, and ensuring seamless integration of talent. You can typically onboard a team within a week.
How We Work
SnappyCX fosters a culture of innovation, transparency, and inclusivity. They create a dynamic work environment where employees can thrive, emphasizing empathy, mutual respect, and continuous improvement. They are committed to empowering their team and building a workplace where people come first.
Why Join Us
You will empower businesses to achieve growth by providing vital outsourcing support.
You will contribute to a culture that values innovation, transparency, and inclusivity.
You can expect opportunities for professional growth and development within a supportive remote environment.
You will work with a company that embraces flexibility and offers fully remote opportunities across diverse schedules and time zones.
You will be part of a team dedicated to excellence, consistently meeting or exceeding service level agreements.
Benefits & Perks
Competitive salaries with performance-based bonuses.