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Virtual Assistant (UK Property Management Experience)

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💎 Seniority level: Junior, 1-3 years

📍 Location: Philippines

🔍 Industry: Property Management

🏢 Company: SnappyCX👥 1-10

🗣️ Languages: English

⏳ Experience: 1-3 years

🪄 Skills: Microsoft ExcelCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationComputer skillsCRMEnglish communication

Requirements:
  • Minimum 1-3 years in property management, real estate, or as a virtual assistant handling similar tasks.
  • Proficient in Microsoft Office, Google Workspace, and property management software (e.g., Arthur, Buildium, or similar).
  • Excellent verbal and written English skills with a professional and neutral tone.
  • Ability to handle tenant and landlord inquiries efficiently and professionally.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Ability to work independently and meet deadlines.
  • Familiarity with UK Property Laws & Regulations (preferred but not required).
Responsibilities:
  • Handle inquiries, schedule property viewings, and assist with tenant move-ins and move-outs.
  • Prepare tenancy agreements, renewals, notices, and maintain accurate records.
  • Track rent payments, send reminders, and update financial records.
  • Liaise with contractors and service providers for repairs and inspections.
  • Organize appointments, respond to emails, and ensure timely follow-ups.
  • Assist with creating property listings and marketing on rental platforms.
  • Keep tenant and property records updated using property management software.
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