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Intake Specialist

Posted 2024-11-16

View full description

💎 Seniority level: Entry, 2+ years

💸 Salary: 1000 - 1200 USD per month

🔍 Industry: Healthcare

🏢 Company: Veta Virtual

⏳ Experience: 2+ years

Requirements:
  • Bachelor’s degree in Psychology, Social Work, or related field (preferred)
  • 2+ years in a client services role with intake or customer-facing responsibilities
  • Strong organizational skills with high attention to detail
  • Proficiency in EHR systems and Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively with a team
  • Empathy and interpersonal skills to handle sensitive information with care
  • Experience in the healthcare or mental health field is a plus but not a must
Responsibilities:
  • Welcome clients via phone and provide service information.
  • Conduct screenings to gather essential client information.
  • Maintain accurate client records and ensure HIPAA compliance.
  • Schedule initial appointments and coordinate with clinicians.
  • Keep electronic health records organized and manage follow-ups.
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