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Rockpoint Legal Funding

Rockpoint's mission is to facilitate optimal case outcomes by providing critical funds and accessible medical treatment to plaintiffs as well as operational efficiencies and capital to law firms, while maintaining our uncompromising ethical principles, technology-driven efficiencies, and customer service excellence.

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Jobs at this company:

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🔥 Project Manager
Posted 2024-11-09

đź“Ť Philippines, India, Bangladesh, Ukraine, Vietnam

đź’¸ 12 - 16 USD per hour

🔍 Legal funding

  • Exceptional English communication (C1, C2, C3 preferred).
  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field; Master’s is a plus.
  • 5+ years of experience in project management focusing on CRM implementations.
  • Proven track record of managing project life cycles.
  • Strong technical skills and CRM architecture knowledge.
  • PMP, CPM, or PRINCE certification strongly preferred.
  • Proficiency in project management software like MS Project, Asana, or JIRA.
  • Understanding of CRM systems and integration best practices.
  • Knowledge of database management, APIs, and basic coding preferred.
  • Excellent communication and stakeholder management abilities.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to work under pressure and adapt to changing priorities.

  • Define project scope, goals, and deliverables, developing clear project plans and timelines.
  • Oversee the full project lifecycle for CRM implementations.
  • Conduct risk assessments and create mitigation plans.
  • Collaborate with stakeholders to capture and prioritize requirements.
  • Act as the product owner in agile processes.
  • Monitor project impact on business processes.
  • Serve as the primary point of contact for updates between teams.
  • Develop and execute change management plans.
  • Prepare and distribute project reports.
  • Guide implementation of CRM solutions and data migration.

LeadershipProject ManagementAgileMicrosoft DynamicsProduct ManagementSalesforceJiraStrategyData StructuresProblem Solving

Posted 2024-11-09
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Apply
🔥 Customer Service Representative (Sunday to Thursday)
Posted 2024-11-09

đź“Ť Mexico

🧭 Contract

đź’¸ 7 - 8 USD per hour

🔍 Legal funding

  • Must have customer service experience, preferably in personal injury legal or finance.
  • Detail-oriented, organized, and strong multitasking abilities are essential.
  • Strong interpersonal skills, high emotional intelligence, and empathy.
  • Excellent verbal, listening, and writing communication skills.
  • Fluent in English and Spanish.
  • Requires high-speed internet connection and up-to-date laptop.

  • Obtain case information and submit requests to the internal system.
  • Accept calls from plaintiffs via call queue and provide status updates.
  • Notify plaintiffs of status updates via outbound phone calls.
  • Create template-based funding contracts according to specifications and monitor signature status.
  • Answer incoming calls to the operator phone queue.
  • Counsel plaintiffs on contract details and manage expectations for timeline and delivery costs.

Communication SkillsMultitasking

Posted 2024-11-09
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Apply
🔥 Customer Service Representative (Monday to Friday)
Posted 2024-11-09

đź“Ť Mexico

🧭 Contract

đź’¸ 7 - 8 USD per hour

🔍 Legal Funding

  • Customer service experience, preferably in the Personal Injury Legal or finance space.
  • Detail-oriented, organized, and strong multitasking ability.
  • High emotional intelligence, empathy, and interpersonal skills.
  • Excellent communication skills in both English and Spanish.
  • High-speed internet connection (80 Mbps) and up-to-date laptop (at least 8GB RAM).

  • Obtain case information and submit requests to the internal system.
  • Accept calls from plaintiffs and provide status updates.
  • Create and monitor template-based funding contracts.
  • Counsel plaintiffs on contract details and delivery options.

Communication SkillsMultitasking

Posted 2024-11-09
Apply
Apply
🔥 Project Manager
Posted 2024-11-07

đź“Ť Guadalajara, Jalisco, Mexico. Monterrey, Nuevo Leon, Mexico. Puebla, Puebla, Mexico. Tijuana, Baja California, Mexico. Mexico City, Mexico City, Mexico

đź’¸ 10 - 15 USD per hour

🔍 Legal funding

  • Exceptional English communication (C1, C2, C3 preferred).
  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. Master’s degree is a plus.
  • 5+ years of experience in project management with a focus on CRM implementations (Salesforce, Microsoft Dynamics, or similar).
  • Proven track record of managing full project life cycles, from planning to implementation and post-go-live support.
  • Strong technical skills and familiarity with CRM architecture, data structures, and system integrations.
  • PMP, CPM, or PRINCE certification strongly preferred.
  • Proficiency in project management software (e.g., MS Project, Asana, or JIRA).
  • Strong understanding of CRM systems (Salesforce, Microsoft Dynamics, or similar) and integration best practices.
  • Knowledge of database management, APIs, and basic coding skills preferred.
  • Excellent communication and stakeholder management abilities.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to work under pressure and adapt to changing priorities.

  • Define project scope, goals, and deliverables, developing clear project plans and timelines.
  • Oversee the full project lifecycle for CRM implementations, ensuring adherence to budgets, schedules, and resource allocations.
  • Conduct risk assessments and create mitigation plans to ensure smooth project execution and successful outcomes.
  • Collaborate with stakeholders to capture and prioritize requirements, translating business needs into actionable project steps.
  • Act as the product owner in agile processes, managing backlogs and sprint goals.
  • Monitor and evaluate project impact on business processes post-implementation.
  • Serve as the primary point of contact for updates and feedback between technical teams and business stakeholders.
  • Develop and execute change management plans, including user training and documentation.
  • Prepare and distribute project reports to stakeholders.

LeadershipProject ManagementAgileMicrosoft DynamicsProduct ManagementSalesforceJiraStrategyData Structures

Posted 2024-11-07
Apply