Apply📍 Charleston, South Carolina, United States
💸 32500 - 45000 USD per year
🔍 Personal Injury Law
- High school diploma required, with an associate or bachelor's degree preferred.
- Experience working in a customer service or call center setting.
- Prior experience working in a law firm or other legal setting is required.
- Excellent communication and interpersonal skills.
- Ability to empathize and connect with clients who may be in a stressful or traumatic situation.
- Detail-oriented, with the ability to maintain focus and accuracy when multitasking.
- Must have a reliable computer and internet connection to work remotely.
- Manage inbound calls with a high level of customer service.
- Conduct interviews with prospective clients to qualify and gather necessary information.
- Complete client intake forms and manage client communication.
- Use empathy to connect with prospective clients and help them understand the legal process.
- Demonstrate excellent telephone communication skills and the ability to quickly build rapport.
- Effectively communicate the services offered by the law firm to individual clients.
- Work with case management software and other computer programs to manage client information.
Communication SkillsCustomer serviceMultitasking
Posted 2024-11-09
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