Reserv

👥 101-250💰 $20,000,000 Series A over 1 year agoConsulting Financial Services Insurance💼 Private Company

Reserv is a rapidly growing insurtech company revolutionizing the P&C claims process through cutting-edge AI and automation. We develop and deploy solution-first products and services that empower the entire claims ecosystem, tackling long-standing resource challenges and delivering superior outcomes for our clients. We're a venture-backed company with significant funding, focused on automating highly manual tasks to simplify and expedite claim resolution. Our current team combines experienced insurance professionals with top-tier software engineers. Our tech stack includes Python, AWS (Bedrock, SageMaker), Docker, Postgres, and Ruby on Rails, reflecting our commitment to modern technologies and a robust engineering culture. We prioritize continuous deployment and foster a collaborative, remote-first work environment, encouraging innovative solutions and valuing employee feedback. We believe in a culture of empathy, transparency, and empowerment, building a supportive and engaging experience for our employees. Reserv is actively hiring across various roles, offering competitive salaries and benefits such as generous health insurance, 401(k) matching, generous PTO, and remote work flexibility. We offer a chance to shape the future of insurance claims technology and be part of a high-growth company with exceptional leadership. We welcome applicants from all backgrounds and strive for diversity and inclusion.

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Jobs at this company:

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🔥 Data Analyst

Posted 1 day ago

🧭 Full-Time

🔍 Insurance

🔧 Requirements

3-5 years of experience in a data science or analytics role, preferably within the insurance and/or claims space, with experience working independently / in a small team.
A proven ability to interface with high value customers and communicate with both technical and non technical audiences alike
Have a proven track record of shipping high quality data analysis at a high cadence.
A passion for building intuitive technology and a thirst for learning
Able to think through customer requirements and prioritize what is a must-have, nice-to-have, or irrelevant
Have a strong technical skillset but also the willingness and ability to take over tasks outside your core competency

💡 Responsibilities

Work with our data stack: Python (Pandas to NLTK), Postgres, Looker, ECS, Docker etc.
Serve as a technical liaison between Reserv and our largest customers
Ship reporting code that solve for our customers needs
Dive into and find improvements to our operational processes with the view to improving both the claimant experience and the economics of claims handling
Communicate ideas and specifications through detailed, precise writing
Influence the culture, values, and processes of a growing engineering team
Enjoy and have fun being creative and thinking outside of the box. You will need to draw on analogous situations you’ve worked on before, but we are not traversing well-traveled roads. “Where we’re going, we don’t need roads!”

Posted 1 day ago

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🔥 Litigation Claims Examiner (Flex)

Posted 4 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

Bachelor's degree preferred
10+ years claim handling experience, with 5+ in litigation
Knowledge of transportation coverages and contractual risk transfer
Strong medical knowledge
Active adjuster license(s) required
Attention to detail and strong analytical skills

💡 Responsibilities

Investigate and gather necessary information related to claims
Evaluate liability and damages
Negotiate and settle claims
Manage litigation cases related to auto claims disputes
Maintain electronic files and analyze defense counsel's performance
Report to the Claims Manager
Collaborate with product and engineering teams

Communication SkillsAnalytical SkillsProblem SolvingNegotiationAttention to detail

Posted 4 days ago

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🔥 Senior Software Engineer (Ruby)

Posted 13 days ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

5+ years of hands-on experience designing, building, and deploying production-ready software using Ruby (and frameworks such as Ruby on Rails)
Deep expertise in backend development
Familiarity with front-end technologies (React, Typescript)

💡 Responsibilities

Designing, building, and deploying production-ready software
Delivering end-to-end features
Collaborating across functions

AWSBackend DevelopmentPostgreSQLSoftware DevelopmentSQLFrontend DevelopmentFull Stack DevelopmentGitHTMLCSSJavascriptRubyRuby on RailsSoftware ArchitectureTypeScriptAPI testingReactCommunication SkillsCollaborationCI/CDProblem SolvingAgile methodologiesRESTful APIsData modelingDebugging

Posted 13 days ago

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🔥 Risk & Compliance Analyst

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Insurance technology

🔧 Requirements

Bachelor's degree (not mandatory if possessing other qualifications).
5 years proven experience in a risk or compliance role within the insurance industry.
Strong knowledge of insurance claims regulations and compliance frameworks.
Ability to implement compliance initiatives across multiple areas.
Excellent analytical and problem-solving skills.
Strong drafting and policy-writing skills.
Experience working with cross-functional and technology teams.
Exceptional communication and interpersonal skills.
Detail-oriented with strong organizational skills.
Professional certifications such as CCEP or CRCM are a plus.

💡 Responsibilities

Facilitate risk and control documentation efforts.
Facilitate control development and execute control testing.
Draft, review, and update policies, procedures, and training materials.
Support corporate and adjuster licensing.
Facilitate responses to regulatory inquiries and audits.
Stay informed of compliance initiatives and analyze their impact.
Ensure compliance guidance aligns with regulatory requirements.
Conduct reviews of compliance policies and procedures.
Collaborate with technology teams to enhance compliance infrastructure.
Monitor the existing operational control structure and implement changes.
Represent Claims in enterprise forums and projects.
Manage complaints and maintain compliance with procedures.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationComplianceRisk Management

Posted about 1 month ago

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🔥 Sr. Data Analyst

Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

6-8 years of experience as an individual contributor in analytics and programming.
Proven ability to interface with high value customers.
Strong skills in building robust and performant models.
Track record of delivering high quality data analysis consistently.
Passion for building intuitive technology and eagerness to learn.
Ability to prioritize customer requirements effectively.
Willingness to take over tasks outside core competencies.

💡 Responsibilities

Work with data stack including Python (Pandas to NLTK), Postgres, Looker, ECS, Docker.
Serve as the main technical liaison between Reserv and large customers.
Ship reporting code and build ML tools to meet customer needs.
Translate the core lifecycle of a claim into structured data.
Partner with product ops to incorporate data collection into the claim lifecycle.
Communicate ideas through detailed writing.
Influence the culture and processes of the engineering team.
Encourage creativity and outside-the-box thinking.

PostgreSQLPythonSQLData AnalysisMachine LearningNLTKPandas

Posted 2 months ago

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🔥 Specialty Risk/Non-Standard Claim Resolution Specialist

Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications).
Minimum of 3 years of general claims experience.
Active adjuster license(s) and willingness to obtain all licenses within 60 days.
Knowledge of state regulations, policy provisions, and standard operating procedures.
Ability to analyze complex data and make sound decisions.
Curious and motivated by problem-solving.
Desire to engage in learning opportunities and professional development.
Willingness to travel for client and claims needs.
Excellent verbal and written communication skills and strong attention to detail.
Superior organizational skills and ability to prioritize workload.
Working knowledge of personal computers, including Google Docs and Sheets.

💡 Responsibilities

Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests.
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action.
Manage an inventory of claims, establish initial reserves for potential exposures, and adjust as appropriate.
Ensure compliance with state regulations, policy provisions, and standard operating procedures.
Communicate with involved parties and process appropriate settlements.
Provide input for continuous development of claims guidelines and process improvements.
Oversee investigative service providers and collaborate with clients and counsel.
Engage in learning opportunities related to personal lines claims and policy changes.

Problem SolvingCustomer serviceOrganizational skills

Posted 3 months ago

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🔥 Senior Machine Learning Engineer

Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

8+ years of experience as a data scientist with a robust portfolio demonstrating high-quality product delivery.
Experience in running end-to-end experiments, including dataset setup, developing controls, hypothesis testing, and rigorous evaluation.
Expertise in Python and libraries such as Pandas, NumPy, Scikit-Learn, TensorFlow, and/or PyTorch.
Strong software engineering skills with a commitment to develop maintainable and well-tested code.
Ability to stay updated with state-of-the-art techniques through ongoing research and application.
Strong prioritization of customer requirements and adaptability to evolving project scopes.
Passionate about creating intuitive technology solutions and eager to learn.

💡 Responsibilities

Develop and integrate AI models and machine learning solutions using Python, AWS, Docker, Postgres, and Ruby on Rails.
Collaborate with product management and operations to identify and prioritize machine learning opportunities.
Design, test, and deploy scalable machine learning architectures for rapid iteration and secure deployment.
Guide the creation of heuristic and complex machine learning models while adhering to 'Occam’s Razor.'
Mentor junior data scientists and support developers at customer companies.
Continuously deploy code to influence and enhance engineering culture.
Engage with cross-functional teams including product ops, design, and sales.

AWSDockerPythonMachine LearningNumpyProduct ManagementPyTorchRubyRuby on RailsData sciencePostgresPandasTensorflow

Posted 4 months ago

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🔥 VP, Business Development (Commercial Auto)

Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

Significant experience in commercial auto or fleet claims market in a business development, sales, or account management role.
Proven track record of developing and maintaining senior client relationships focused on driving revenue growth.
Strong communication skills to influence stakeholders at all organizational levels.
In-depth understanding of the P&C insurance, claims, and TPA market landscape in the US.
Experience with CRM software like Salesforce or HubSpot and MS Office, specifically Excel.
Highly motivated and results-oriented individual.
Willingness to travel as needed.

💡 Responsibilities

Develop and implement strategic sales plans for revenue growth and market expansion in the commercial auto segment.
Build and maintain strong relationships with key stakeholders in MGAs, carriers, and self-insured clients.
Identify business opportunities and manage the end-to-end sales process.
Conduct market research to understand industry trends and emerging opportunities.
Collaborate with internal teams to provide customer insights.
Attend industry events to promote the brand and expand market presence.

Business DevelopmentSalesforceAnalytical Skills

Posted 4 months ago

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🔥 Transportation Claims Resolution Specialist: Auto Physical and Property Damage

Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

Bachelor's degree is preferred but not mandatory if other qualifications are met.
Minimum of 3 years of experience in transportation claims adjusting.
Experience with first-party comp and collision, and third-party property damage.
Active adjuster license(s) required, with commitment to obtain necessary licenses within 45 days.
Knowledge of state regulations, policy provisions, and standard operating procedures.
Ability to analyze data and make sound decisions.
Desire for continuous professional development and learning opportunities.
Willingness to travel for client and claims needs.

💡 Responsibilities

Provide prompt, courteous and high-quality customer service to policyholders and claimants.
Gather necessary information to initiate claims and explain policy and coverage.
Manage an inventory of claims and establish initial reserves.
Coordinate vehicle repairs and assist with rental reimbursement.
Recognize recovery opportunities regarding subrogation and salvage.
Ensure compliance with state regulations and policy provisions.
Communicate and negotiate settlements with involved parties.
Provide input for continuous development of claims guidelines.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationEmpathy

Posted 4 months ago

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🔥 Bodily Injury Claims Adjuster

Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🔧 Requirements

Bachelor's degree (not mandatory if possessing relevant experience).
Minimum of 3 years focused experience in transportation claims adjusting.
Experience with third-party property damage, bodily injury, and litigation.
Active adjuster licenses required; must obtain all licenses within 60 days.
Knowledge of state regulations and policy provisions.
Willingness to travel for client and claims needs.

💡 Responsibilities

Provide prompt, courteous, and high-quality customer service.
Manage an inventory of litigated and non-litigated claims.
Analyze auto insurance claims, identifying disputes, investigating necessary information, and negotiating settlements.
Ensure compliance with state regulations and standard procedures.
Collaborate with defense and claims counsel for strategic planning.
Serve as a corporate representative for discovery review and depositions.
Analyze policy language and manage claims from initiation to closure.

Communication SkillsAnalytical SkillsCollaboration

Posted 4 months ago

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